This book focuses on basic knowledge management (KM) concepts and their inter-relationships. The book brings together various diverse perspectives in the field of KM research and practice in a logical sequence, incorporating the most relevant and representative examples into an integrated framework. It offers detailed coverage of the KM phenomena, including: KM frameworks, KM drivers, socio-technological enablers and processes, KM outputs and outcomes, as well as potential issues and challenges for KM now and in the future. With an integrated and systematic approach to KM, this book offers an objective and comprehensive overview of the field.
Video: Gurteen Knowledge Cafe, NAB, Melbourne, October 2010
This is a short video of a Gurteen Knowledge Cafe that I facilitated for Peter Houlihan at the National Australia Bank in Melbourne in October 2010.
The session was captured on a flip cam without the use of a roving mic, so the sound is not clear and has had some extensive editing to fit into a short learning piece, but it gives a good idea of what the Cafe is all about.
The question posed to the group as the "conversational seed" was "What if true leadership involves embracing complexity by widening the circle of involvement rather than restricting it?
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