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Why we need to talk

Posted to Gurteen Knowledge-Log by David Gurteen on 30 August 2016

 


Title

Why we need to talk
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 194
Posted DateTuesday 30 August 2016 15:46 GDT
Posted ByDavid Gurteen

Problems in organizations tend to get labelled as lack of information.

It feels more professional to try to solve a knowledge management problem that is called lack of information than a problem that is called confusion.

The same event means different things to different people and just getting more information will not help them.

Credit: Esko Kilpi

In this article by Esko Kilpi he explains why we need to talk - not because we lack information but to resolve ambiguity and confusion.




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Wednesday 18 January 2017
07:54 AM GMT