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What are the unintended consequences of what you are doing right now?

Posted to Gurteen Knowledge-Log by David Gurteen on 28 February 2019



What are the unintended consequences of what you are doing right now?
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 224
Posted DateThursday 28 February 2019 12:01 GMT
Posted ByDavid Gurteen

I was recently asked, along with others, to comment on a regional digital transformation strategy. Now, this is an area in which I have no real expertise and the other experts gave some fascinating input to the discussion.

I kept my feedback simple:
Several people have mentioned this already and that is the need for vastly improved cyber-security, data protection and regulation in its broadest sense.

Digital transformation is creating a hyper-connected, massively complex digital economy.

A complex system by its very nature is impossible to understand fully. It is volatile and unpredictable.

This brings unprecedented risk and in my opinion, should be foremost in our minds as we race at times blindly into the future.

There are always unintended consequences of innovation especially in complex systems.

I often wonder if the pioneers of the industrial revolution, ever, for one minute considered the unintended consequences of the burning of fossil fuels or to what extent the founders of the Internet considered the long term security threat.

A conversation we should have every day: "What are the likely unintended consequences of what we are doing?" The consequences are not always obvious, but they are frequently not so deep that a good conversation won't reveal many of them.

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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