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The Red Cross Red Crescent Experience of the Randomised Coffee Trials

All we want you to do is talk….and drink coffee

Posted to Gurteen Knowledge-Log by David Gurteen on 25 March 2015



The Red Cross Red Crescent Experience of the Randomised Coffee Trials
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 177
Posted DateWednesday 25 March 2015 10:10 GMT
Posted ByDavid Gurteen

Randomised Coffee Trials (RCTs) are an amazingly simple way of connecting people in an organization, helping to build the social fabric and build community.

The Red Cross Red Crescent have been one of the pioneers to implement them on a global scale. This report from Shaun Hazeldine describes their experience with them in connecting over 600 people from around the globe to have regular "virtual coffee meetings" with each other once a month. The bottom line: "people loved them".
In the Red Cross Red Crescent the RCTs were implemented as a component of a broader Learning andEngagement Plan for Volunteering Development. A core principle underpinning this plan has been to createspaces (both physical and otherwise) where people could come together and talk, learn from each other andcollaborate for solutions and innovation. The plan focuses on conversation as an underestimated tool forlearning. A number of similar ‘conversational approaches to learning' have also been implemented alongsidethe RCTs in the Learning and Engagement Plan.

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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