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People 2.0: Working in a 2.0 World

Posted to Gurteen Knowledge-Log by David Gurteen on 16 September 2008

 


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People 2.0: Working in a 2.0 World
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 99
Posted DateTuesday 16 September 2008 13:41 GDT
Posted ByDavid Gurteen

I recently gave a keynote talk at KM Brasil titled "People 2.0: Working in a 2.0 World". I only got to take a few photos but you will find them here though many more here.

Here is a description of the talk and the slides. If you have seen my KM 2.0: KM goes social presentation then you will recognize the early slides but fast forward and you will find the new stuff.
People 2.0: Working in a 2.0 World
David Gurteen, Gurteen Knowledge

KM and the world of work is on the brink of a profound transformation.

Driven by new technology, increasingly, we are no longer consumers: of goods, services or education - we are prosumers - we can now both produce and consume. We have the potential to be participants in everything and not the “victims”. The emerging 2.0 work place will reflect this and be a fundamentally participatory world.

We are moving from an organizational world where we were told to do things; where things were structured and planned for us to a world where managers and staff work more closely together to decide what to do and how to do it.

This has deep implications for KM and already we see a move towards Social KM or KM 2.0 where new social tools such as blogs and wikis put the power and responsibility for knowledge sharing in the hands of the individual.

But the real challenge is in people's mindsets - both managers and individuals. Managers need to stop trying to manipulate people and doing things to them and to take a more participatory approach. On the other hand, individuals need to open up and grasp the potential that the new tools and mindset offers them - to be more proactive; to take responsibility for their work; to innovative and to work in new ways. It’s about a change of mindset, attitudes and behaviors.

If the central question asked by managers in the KM 1.0 world was “How do we make people share?” the question of the KM 2.0 era is “How do we get things done by better sharing, learning and working together?” And is asked by everyone!

In this talk, David will explore what it means to live and work in a 2.0 business world; to be a 2.0 worker and indeed a 2.0 manager. And what we need to do to make it a reality.




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