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Is your organization a listening organization?

Posted to Gurteen Knowledge-Log by David Gurteen on 30 July 2015

 


Title

Is your organization a listening organization?
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 181
Posted DateThursday 30 July 2015 08:29 GDT
Posted ByDavid Gurteen

I talk about Organizational Conversation so it intersting to find someone talking about Organizational Listening - albeit in a different context.
While listening receives extensive attention in relation to interpersonal communication, there is little focus on organizational listening in academic and professional literature, with books and articles focussed predominantly on disseminating organizations' messages (i.e. speaking) – a transmissional or broadcast approach to public communication




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