- Could you tell me all there is to know about KM?
- How do I create a knowledge driven culture in my organisation?
- How do I implement KM?
- What are the KM issues and the best tools to use in my industry?
- Could you give me a few tips and pointers on change management?
- How do I roll out communities of practice?
- How do I demonstrate the benefits of KM?
- How do I measure the ROI of KM?
- How do I make everyone in my organization share all their knowledge?
- What are the best exit interview techniques?
Look at the questions above. What is missing? Yes the businesss context! None of them tell me anything about their organization or what they are trying to achieve for the business. And you know what when I ask they rarely can tell me!
I think we still have a long way to go in KM.