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KM Asia - Why is trying to engage people so difficult?

Posted to Gurteen Knowledge-Log by David Gurteen on 21 September 2013



KM Asia - Why is trying to engage people so difficult?
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 159
Posted DateSaturday 21 September 2013 21:34 GDT
Posted ByDavid Gurteen
CategoriesKnowledge Management
CitySingapore City

At KM Asia 2013 in Singapore in November I will be running a Knowledge Cafe as part of the plenary session and facilitating a post-conference workshop.

Nancy Dixon will be speaking and chairing and of course the event would not be complete without Dave Snowden and Ron Young.

I always love visiting Singapore and hope to see many of you there from SE Asia and even farther a field. :-)
Gurteen Knowledge Cafe: Why is trying to engage people so difficult?

Trying to engage people or to motivate them to share their knowledge and to work more collaboratively together is a challenge for many organisations.

What are we doing wrong? What are we missing? Is there something we don't understand about human nature? Are our actions such as rewards and recognition only make things worse?

These are the questions that will drive the conversation in this Gurteen Knowledge Cafe.

Interestingly, I just came across this article Forget Employee Engagement; U.S. Companies Need Passionate Workers that provides some food for thought.
Workshop: Conversation: Our most powerful Knowledge Management tool

Face to face conversation is our most effective Knowledge Management tool. It is critical in communication, learning, knowledge sharing, and relationship building.

It could even be argued that it is our most powerful business tool.

Conversation is the medium through which we make sense of the world. It is the key to better decision making and innovation.

To communicate effectively takes dialogue - face to face conversation in which we enter with a willingness to learn - not to win an argument.

Our primary role as KM leaders is to architect such conversations and to convene and facilitate them.

We have an array of tools at our disposal to do this: peer-assists, after-action-reviews and knowledge cafes to name just a few.

In this highly interactive, conversational workshop, we will explore the role of conversation in business and the conversational tools that are available to address a diversity of business issues.

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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