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Decisions Are Emotional, Not Logical

Posted to Gurteen Knowledge-Log by David Gurteen on 26 April 2017



Decisions Are Emotional, Not Logical
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 202
Posted DateWednesday 26 April 2017 11:17 GDT
Posted ByDavid Gurteen

If a big part of Knowledge Management is about improving decision making then we should take more notice of fascinating research such as this:

This isn't about liberal verses conservative thinking. It is about how we all think and make decisions. None of us are logical in our thinking and there are clearly many deep emotional influences.

There are no simple answers but here are some ideas how to change false beliefs: How to debunk false beliefs without having it backfire.

And take a look here - the list of our cognitive biases is an extensive one. In this graphic, they are organized into four categories: biases that arise from too much information, not enough meaning, the need to act quickly, and the limits of memory.

And download the free The Debunking Handbook

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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