Cheating the system

Monday 19 May 2008 13:52 GDT

Title	Cheating the system
Weblog	Gurteen Knowledge Weblog
Knowledge Letter	Appears in the Gurteen Knowledge Letter issue: 95
Posted Date	Monday 19 May 2008 13:52 GDT
Posted By	David Gurteen
Links	http://www.steptwo.com.au/columntwo/archives/002841.html

When are we going to start working with people rather than trying to do things to them?

Measures, targets, rewards, incentives - even education and training are all a waste of time if the people being 'targeted' don't see the point or have not been involved in the decision making.

How will they respond? They will game the system. They will cheat! Just as in this story from James Robertson about some airline pilots in Australia.

When are we going to wake up?

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David Gurteen

David having a meal in the Old Singapore Market, October 2008

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Friday 21 November 2008
05:56 PM GMT