The really big idea of the social business is to reconfigure agency in a way that brings relationships into the center.
The task is to see action within relationships. It is about interdependence instead of independence.
Amyarta Sen has written that wealth should not be measured by what we have but what we can do.
As we engage in new relationships we are creating new potentials for action.
Ties in nicely with my view as to what Social KM is all about.