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Balancing Contributions During Face-to-Face Collaboration

Posted to Gurteen Knowledge-Log by David Gurteen on 27 April 2011



Balancing Contributions During Face-to-Face Collaboration
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 130
Posted DateWednesday 27 April 2011 14:44 GDT
Posted ByDavid Gurteen
Linkshttp://currents.michaelsampson.net/2011/03/reflect.html ... 
http://ses.telecom-paristech.fr/baker/bachour-dillenbourg.pd ... 

Take a look at this Balancing Contributions During Face-to-Face Collaboration and see what you think.

My first reaction was one of horror. But when I read the actual paper An Interactive Table for Supporting Participation Balance in Face-to-Face Collaboration, I calmed down a little. The researchers seem to know what they are doing and recognise the limitations and pitfalls of this sort of technology. Though I'd still rather that people better understood their own conversational styles and were more aware during their conversations so that this type of technology was never needed.

On thing, I think never works, whether its a facilitator or technology, is trying to explicitly draw the quieter people into the conversation. In my experience if they feel they are being coaxed, encouraged or otherwise manipulated, they withdraw even more. I think the best approach is simply to create an ultra-safe environment, sit back and wait. If they are ever going to, they will emerge in their own time.

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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