This is the story of how pioneering CEO Bob Buckman transformed Buckman Labs into a “knowledge driven organization” - a story that stretches over 20 years from the early 80s to the present day.
The book is full of ‘hands-on’ practical lessons, written in jargon-free language and without recourse to fancy multi-step methodologies.
Although the book is about ‘knowledge management’, Bob, I am sure, intentionally, does not mention the term once and focuses on how to support and nurture people - not on wiz-bang technology.
In Bob’s words: “How do you transform your organization into a knowledge driven one?” – “One person at a time!”
If you are interested in Knowledge Management, the
Knowledge Café
or the role of conversation in organizational life then you my be interested in this online book I am writing on
Conversational Leadership
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