Often when I have an insight, I attempt to search out other like-minded people with similar views by turning to Google to see what they have to say on the issue. This time I had success - an article by Jerry Ash on the need for knowledge managers to be effective communicators.
Its a great article and has reinforced my views on the role of communication in KM. We need to stop moaning about the fact that so many people "do not get KM" and start having conversations with them and communicating with them what it is really about!
