Knowledge management concerns maximizing the capabilities of the people working in a company by capturing their knowledge and
turning it into a corporate asset. This is a practical text with numerous case studies of named UK companies who have had successful results in this area.
Catherine Flutsch is Head of Knowledge Development Operations at Bird & Bird - an international law firm.
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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