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The impact of poor communication is felt on the bottom line. From small everyday losses such as inefficiently searching for information, to huge losses such as not capturing the knowledge of departing staff, time is lost in countless ways.
The emergence of social software technology offers a cost effective tool to improve your organisation’s day-to-day operation. Taking its case studies from industry leaders including Allen & Overy, Microsoft and BAE systems, Profiting from Social Software in your Business will help you develop the technology to improve efficiency, cut costs and promote teamwork within your own organisation.
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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