While everyone knows how to engage in conversation, few of us practice the kind of meaningful dialogue that is crucial to leveraging an organization's best thinking. "Listening to the Volcano" offers an engaging introduction to conversation as a disciplined workplace practice for sparking generative thinking, improving decision-making, and creating effective action. <br><br>
The fable features hilarious (and thought-provoking) plot lines and character illustrations and concludes with a group discussion guide to help you apply the ideas from the story to issues you face in your own organization.
What is Knowledge Management? - Graham O'Connell
Mini-clip interview for Gurteen Knowledge with Graham O'Connell . What is Knowledge Management? Shot at the Henley Knowledge Management Forum in September 2006.
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