In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the architects of the New Knowledge Management provide an in-depth analysis of the most important issues in the field of Knowledge Management.
Features & Benefits
The first book to address head-on the central issues in Knowledge Management
Moves the discussion of knowledge management into the hot area of innovation
Charts the next generation of knowledge management thinking by the President of KMCI: the leading KM organization
The issues the book addresses are central in the field:
The Knowledge Wars, or the issue of "how you define knowledge determines how you manage it"
The nature of knowledge processing
Information management or knowledge management?
Three views on the evolution of knowledge management
The role of knowledge claim evaluation in knowledge processing, or the difference between opinion, judgements, information, data, and real knowledge in knowledge management systems
Is culture a barrier in knowledge management?
The Open Enterprise and accelerated sustainable innovation
How should one evaluate KM software?
Measuring the impact of KM initiatives on the organization and the bottom line
KM and terrorism
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