This book takes using intellectual capital to next level to include integration of KM, Process Management, Excellence Criteria and 4th generation Benchmarking.
Written by two of the leading practitioners there are numerous stories to illustrate the principles they identify to Winning the Race.
What is Knowledge Management? - Christine Van Winkelen
Mini-clip interview for Gurteen Knowledge with Christine Van Winkelen. What is Knowledge Management? Shot at the Henley Knowledge Management Forum in September 2006.
Christine is a Director of the Henley KM Forum.
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