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Indicator of Change

Keeping in touch



Sheila Moorcroft


Business Futures

First Published

January 2002




Sheila Moorcroft


Future; Knowledge Networking


United Kingdom

Indicator of ChangeKeeping in touch with ex colleagues for personal reasons or for career reasons is common. Corporate websites to assist the process are growing in number. Bain the consultancy group keeps track of 70% of its staff alumni. Selectminds is setting up a service to helps others do the same and so keep track of intellectual assets, find new staff, create new links..
Potential SignificanceObvious on one level, but rarely done formally.
    In a knowledge based economy, knowing where the right knowledge is within and outside the organisation becomes ever more critical to success. Finding new ways to formalise and keep track of the experience and knowledge of previous employees may be an increasingly ciritcal part of that knowledge base, providing the potential for future alliances, formal and informal co-operation etc.
      New technology such as email systems which can identify patterns of communication and thereby ‘identify experts’ within an organisation may also have a role to play in augmenting the networks which people traditionally develop at conferences etc..
        ScannerSheila Moorcroft, BFN UKDateDec 1 2001
        Keywords LinksStaff; networks; friendship economy; mobile assets; knowledge capital;Ref No.99

      Video: Gurteen Knowledge Cafe, NAB, Melbourne, October 2010

      This is a short video of a Gurteen Knowledge Cafe that I facilitated for Peter Houlihan at the National Australia Bank in Melbourne in October 2010.

      The session was captured on a flip cam without the use of a roving mic, so the sound is not clear and has had some extensive editing to fit into a short learning piece, but it gives a good idea of what the Cafe is all about. 

      The question posed to the group as the "conversational seed" was "What if true leadership involves embracing complexity by widening the circle of involvement rather than restricting it?

      Media Information: Image

      If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
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