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Social Now 2018:Getting Results From Enterprise Social Tools

Posted to Gurteen Knowledge-Log by David Gurteen on 26 March 2018



Social Now 2018:Getting Results From Enterprise Social Tools
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 213
Posted DateMonday 26 March 2018 20:28 GDT
Posted ByDavid Gurteen

On 16 & 17 May 2018 I will be in Lisbon, Portugal for Ana Neves' Social Now 2018:Getting Results From Enterprise Social Tools Conference where I will be giving a talk and facilitating a masterclass.

On the Thursday, my talk is titled "Improving Online Conversation and Knowledge Sharing".

Deep and meaningful online conversations don't come naturally. This is especially true across cultural divides. Based on my experience of facilitating face-to-face conversations around the world, I plan to look at some of the human barriers to conversation and knowledge sharing such as deference to authority, fear of loss of face, and humility. I will then go on to look at some of the technology barriers and to explore some ideas to improve the results of online exchanges: both through good tactical decisions and small improvements in the design of digital tools.

On the Friday, I will be running a masterclass on how to design, convene and facilitate Knowledge Cafés.

In our increasingly complex, fast paced, rapidly changing, ambiguous world, no single leader or individual can know everything or be smart enough alone to address the challenges that face us. One of best ways to make sense of an issue or challenge and ultimately make better decisions is to bring a diversity of people together for a conversation in a Knowledge Café.

But of course I am not the only speaker or masterclass leader. Take a look at the agenda where you will find great speaker/facilitators like Paul Corney, Eric Hunter and James Dellow to name only three.

Strangely, I have never visited Lisbon before but everyone tells me but what a beautiful city it is so given the conference is Thurs/Fri I plan to stay the weekend to make the most of the trip. Why don't you do the same? :-)

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership


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