KM Brasil 2008 is taking place in Sao Paulo on 27th - 29th August. Ana Neves, from Headshift, will be attending and presenting on the role of social tools in supporting organizational knowledge processes and I will be giving the keynote talk on "People 2.0".
People 2.0: Working in a 2.0 World David Gurteen, Gurteen Knowledge
KM and the world of work is on the brink of a profound transformation.
Driven by new technology, increasingly, we are no longer consumers: of goods, services or education - we are prosumers - we can now both produce and consume. We have the potential to be participants in everything and not the “victims”. The emerging 2.0 work place will reflect this and be a fundamentally a participatory world.
We are moving from an organizational world where we were told to do things; where things were structured and planned for us to a world where managers and staff work more closey together to decide what to do and how to do it.
This has deep implications for KM and already we see a move towards Social KM or KM 2.0 where new social tools such as blogs and wikis put the power and responsibility for knowledge sharing in the hands of the individual.
But the real challenge is in people's mindsets - both managers and individuals. Managers need to stop trying to manipulate people and doing things to them and to take a more participatory approach. On the other hand, individuals need to open up and grasp the potential that the new tools and mindset offers them - to be more proactive; to take responsibility for their work; to innovative and to work in new ways. Its about a change of mindset, attitudes and behaviours.
If the central question asked by managers in the KM 1.0 world was “How do we make people share?” the question of the KM 2.0 era is “How do we get things done by better sharing, learning and working together?” And is asked by everyone!
In this talk, David will explore what it means to live and work in a 2.0 business world; to be a 2.0 worker and indeed a 2.0 manager. And what we need to do to make it a reality.
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