KM Asia 2003

Event Type	Conference & Exhibition
Organizer	Ark Group
Event Link	http://www.kmasia.com
Dates	04 - 06 Nov 2003
Venue	Suntec
Location	Singapore City, Singapore
Who can Attend	Public
Admission	See organizer's website
David Gurteen	Speaking
Categories	Knowledge Management; Knowledge Cafe
People	Ang Hak Seng , David Gurteen, Henrik Martin , Sam Marshall , Steve Ellis , Thomas H. Davenport, Tom Stewart
Internal Links	KM Asia
Other	Events

Note that I will be speaking on the afternoon of the second day - Wednesday 5th November - on "Communicating the Value of KM Throughout Your Organisation". I will also be running a knowledge café on the Thursday.

Knowledge Management Asia 2002 closed on 18 July 2002 having welcomed hundreds of knowledge management industry members through its doors. The exhibition and conference brought together Asia's leading KM thinkers to analyse, debate and discuss the latest developments in this fast-moving field. If you weren't able to attend, read on to find out what you missed. Final attendance figures from the three-day event:
· 281 conference delegates
· 598 new, unregistered visitors
· 1951 total visitors
· 1178 attendees to the complimentary presentation theatre

Ark Group Asia, the leading strategic management and new media publishing and events company, wishes to thank every visitor, exhibitor and delegate for supporting KM Asia 2002, the unprecedented knowledge management conference and exhibition in Asia.

A recap of some of the overriding themes and points of interest raised at KM Asia 2002:

** KM Practioners took the stage in the two-day conference with Bob Buckman presenting the first keynote speech of the show. Case-studies maintained the practical theme inbetween the keynotes.

Chair Person, Melissa Risteff, Global Knowledge Engineering, Enterprise Services Division, Sun Microsystems Inc., made some interesting comments from the two-day conference. She identified three main areas that KM Practitioners recognise in today's knowledge organisation:

1. Market Indicators for the Practitioner
i) The proliferation of technology via the internet and other networks
ii) The speed of information-exchange and the customer's expectations
iii) A more service-driven than product-driven market. i.e. customers are more interested in the service they have bought than the tools that provide that service
iv) Globalisation has created 'world citizens'

2. The Practitioner's To Do List
i) Ensure proper executive buy-in
ii) Invest in time, dedication and commitment to mindshare and resources
iii) Align goals and strategy of each individual i.e. rewards and recognition
iv) Ensure quick wins for impetus and credibility
v) Focus on the customer, not on the internal processes

3. The Practitioner's Approach
i) Technology alone will not work!
ii) Knowledge sharing must be institutionalized i.e. rewards, recognition and incentives applied; goals, job-roles and responsibilities defined; and mindset instilled.
iii) Enterprise Learning - without learning, the knowledge transfer isn't happening
iv) Fuel globalisation through a virtual, networked economy - anytime, anywhere
v) Install a well equipped IT infrastructure with standards-based technology
vi) Use what you've got! Organise your assets to maximise the product knowledge life cycle (PKLC). Enable concepts to flourish until the end of their natural lives using your proven repeated method

** Some memorable quotes from Keynote Speakers at KM Asia 2002

Bob Buckman, Chairman, Buckman Laboratories, USA 'We spend too much time do unnecessary things in order to work!'

Paul Hearn, KM Research Team, European Commission 'What began as a vision and developed into a portal, is now becoming a community' - The Knowledge Board, European KM Community

Karl Wiig, Chairman, Knowledge Research Institute Inc. 'Description versus Knowledge - Knowledge is action'

Jeanne Holme, Chief Knowledge Architect, NASA, USA Government 'Forming global teams and driving them; to then capture the experiences and knowledge for the future is not easy - but helping the next generation is essential'

Hideo Yamazaki, Senior Researcher, Nomura Research Institute Ltd, Japan 'Treasure and nurture open individualism and community'

** Conference Theatre 2, The Complimentary Presentation Theatre

Over two days, CEOs and Senior management represented their globally recognised companies with leading KM products and services to an audience reaching 100 people in this highly successful free conference theatre. Attendees hung back to ask questions and seek business cards for future conversations with the presenters. 'The room filled up to almost full by the time I had finished speaking,' remarked Dr Suliman Hawamdeh, President of IKMS, 'I didn't expect such an attentive audience at the end of the day!'

KM Asia 2002 continually demonstrates that the KM market in Asia is more mature than previously recognised. If you weren't able to attend this year's event then make sure next year's exhibition is noted in your diary.

Video: Gurteen Mini-interview with Valarie Walters

Gurteen Mini-interview with Valarie Walters of the National Gas Company of Trinidad and Tobago on how they run the Knowledge Cafe. Shot at KM World & Intranets, San Jose, November 2007.

Media Information:

The Gurteen Knowledge Search Engine is a customised Google search engine that searches over 800 KM related websites and weblogs.   Web gurteen.com