Gurteen Knowledge Jobs: Europe/Russia/Middle East/North Africa http://www.gurteen.com/gurteen/gurteen.nsf/id/jobs Thu, 22 Dec 2016 08:47:31 +0000 This feed lists jobs that have recently been posted on the Gurteen Knowledge website in the Europe/Russia/Middle East/North Africa region. dgurteen@yahoo.co.uk (David Gurteen) dgurteen@yahoo.co.uk (David Gurteen) Gurteen Knowledge http://www.gurteen.com/gurteen/gurteen.nsf/(Images)/GURTEEN-LOGO-170X60/$File/gurteen170x60.gif http://www.gurteen.com en-us Custom Lotus Notes Agent Manager - Knowledge Management http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565049/ Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565049/">Gurteen Knowledge</a><br>Salary: Permanent. Competitve<br>Location: London, United Kingdom<br><br>Exclusive to CB Resourcing: Manager – Knowledge Management, global consultancy<br> This exciting new role will be responsible for promoting knowledge management services throughout the firm&#039;s European offices and work collaboratively with colleagues in the US as part of the Global KM team. As the UK based Knowledge Manager, you will be responsible for the promotion, adoption and technical operation of both the comprehensive toolset as well as the intellectual property it contains. This role involves some travel throughout the firm&#039;s European offices as well as occasional travel to the US.<br> Main responsibilities:<br> •Deliver in-house KM support and liaise with European practice leaders and stakeholders to ensure the use and continued improvement of the firm&#039;s content<br> •Manage the cyclical process of contributing, validating, disseminating, and reusing content; including the formulation of complex workflow rules, data validation protocols, and identifying triggers<br> •Daily administration and support of the firm&#039;s CRM database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations, logging and tracking identified system problems through to resolution<br> •Develop and create reporting outputs, dashboards and import various types of data/records<br> •Keeping abreast of Knowledge Management best practices and new CRM features and functionality, and providing recommendations for process improvements<br> •Create, maintain, and promote Knowledge Management material on processes, policies, and methodology.<br> To be considered for this role you will need the following skills and experience:<br> •KM experience; preferably in a consulting or professional services frontline environment<br> •Relevant knowledge or information degree preferred<br> •Experienced at delivering customer service<br> •Strong project management skills<br> •Strong communication skills (oral and written) and ability to interface with all levels of the business<br> •Self-starter, but also a team player<br> •Ability to work well under pressure<br> •Problem solving attitude<br> CB Resourcing operates as both an employment agency and an employment business. Applicants will need to be able to provide us with proof of their eligibility to work in the UK on request.<br> Please email hello@cbresourcing.com with your CV and contact details for a confidential discussion about this position. 7267B9E81E6BC62B8025806100596371 Mon, 07 Nov 2016 09:18:01 +0000 David Gurteen Senior Knowledge Manager http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565053/ Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565053/">Gurteen Knowledge</a><br>Salary: Permanent. Highly competitive<br>Location: London, United Kingdom<br><br>A professional services organisation based in London is looking for a Senior Knowledge Manager in their Audit and Assurance division. This role works across teams to provide knowledge, resources and tools that support business enablement functions.<br> Key responsibilities include:<br> •Promoting and facilitating the sharing of information and know-how.<br> •Building collaborative relationships with senior stakeholders.<br> •Co-development of a community and content strategy, the management and delivery of assurance initiatives.<br> •Promoting knowledge awareness and adoption activities.<br> •Working closely with other functional specialists to bring knowledge support to clients.<br> In order to be considered for this role, you will need the following skills and experience:<br> •Demonstrable experience and understanding of assurance.<br> •Understanding of knowledge management approaches and their applications.<br> •Knowledge infrastructure and underlying technological solutions.<br> •Auditing client facing experience.<br> •Accustomed to dealing with senior stakeholders.<br> •Knowledge consultancy background would be desirable.<br> •Project manager with experience of leading complex projects.<br> This is a great opportunity for an auditor who has experience of running global knowledge management projects or would like to move into this area.<br> CB Resourcing operates as both an employment agency and an employment business. Applicants will need to be able to provide us with proof of their eligibility to work in the UK on request.<br> Please email hello@cbresourcing.com with your CV and contact details for a confidential discussion about this position. EB40FBA0DE0F62F38025806100604A6D Mon, 07 Nov 2016 09:18:27 +0000 David Gurteen Knowledge Analyst http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565051/ Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565051/">Gurteen Knowledge</a><br>Salary: Permanent. Highly competitive<br>Location: London, United Kingdom<br><br>A professional services organisation based in central London is recruiting a permanent Knowledge Analyst. The knowledge associate is responsible for knowledge management and insight generation activities in support of sector growth and business development. They will ensure knowledge is readily available to market-facing teams through a variety of tools, as well as generating insight to drive business development, supporting go-to-market efforts.<br> Key responsibilities include:<br> •Creating insight-rich templates for presentations and proposals.<br> •Developing unique and valuable research and content.<br> •Supporting knowledge and sector leaders in the design of presentations.<br> •Supporting the creation of business-development content.<br> •Building and maintaining a knowledge base through proactively tracking and capturing information.<br> •Supporting sector and practice efforts to maintain rigorous standards for data quality and consistency.<br> •Training users on knowledge-management tools and resources.<br> In order to be considered for this role you will need the following skills and experience:<br> •Ability to quickly filter and synthesise large volumes of information, identifying key points and providing relevant insights to senior leaders.<br> •Excellent writing skills and presentation-development capabilities.<br> •Excellent project and time-management skills.<br> •Ability to effectively manage various internal stakeholders.<br> •Highly effective in working as a member of a global team.<br> •Highly proficient in Excel and PowerPoint.<br> •Bachelor&#039;s degree.<br> This is a great opportunity for a candidate with two or more years&#039; business research experience.<br> CB Resourcing operates as both an employment agency and an employment business. Applicants will need to be able to provide us with proof of their eligibility to work in the UK on request.<br> Please email hello@cbresourcing.com with your CV and contact details for a confidential discussion about this position. E6325471BCC25F7480258061006015D5 Mon, 07 Nov 2016 09:18:52 +0000 David Gurteen Research Solutions Manager http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565261/ Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565261/">Gurteen Knowledge</a><br>Salary: Permanent. Highly competitive<br>Location: London/Germany, United Kingdom<br><br>A global professional services provider has an exciting senior level role for an experienced Research Solutions Manager. You will be working closely with client executives to gain understanding of internal programmes and identify new opportunities within both the existing client base and new companies. Specifics include: <br> providing initial briefing and guidance to client executives and operations teams<br> managing onsite client engagements and working closely with stakeholders to ensure smooth project delivery<br> sharing knowledge across research teams including cross-selling opportunities<br> running on-site client workshops with sales and operations teams<br> identifying processes and tools that can aid business needs and devise solutions to client problems<br> supporting scoping and prioritisation of future work to grow business<br> guiding junior colleagues to successfully deliver services based on internal proprietary tools to re-engineer client processes, systems and operations<br> To be considered for this role you should be a graduate of any discipline with 7-9 years&#039; experience of working within professional services in a business research capacity; good understanding of business research tools and techniques; an ability to understand business issues and client conflict and map suitable solutions and possess the ability to deliver against objectives under pressure.<br> CB Resourcing operates as both an employment agency and an employment business. Applicants will need to be able to provide us with proof of their eligibility to work in the UK or Germany on request.<br> Please email hello@cbresourcing.com with your CV and contact details for a confidential discussion about this position. DFCE8C319369A6A480258068005B7B54 Mon, 14 Nov 2016 08:13:22 +0000 David Gurteen Head of Knowledge Architecture http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565339/ Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565339/">Gurteen Knowledge</a><br>Salary: Permanent. cGBP 6 figs<br>Location: London, United Kingdom<br><br>Exceptional new role! Head of Knowledge Architecture required by global law firm to design, implement and manage a new firm wide knowledge architecture that enables partners and lawyers to store, manage and find information. The firm-wide knowledge architecture will support effective legal work product delivery, business development and information risk management. It will also act as the foundation for the application of big data technologies to legal content.<br> Key responsibilities <br> •Conduct a firm-wide knowledge and information audit<br> •Gather business requirements around knowledge and information across the client matter lifecycle from key stakeholders<br> •Develop a knowledge architecture including firm-wide taxonomies, meta-data, controlled vocabularies and data mapping<br> •Develop standard processes for gathering, tracking and reviewing information across the client and matter lifecycle<br> •Business oversight of all existing firm KM systems, including devising and enforcing policy around content management standards<br> •With other key stakeholders, inform decision-making and designs for future knowledge and information capture technology solutions, including in the business intelligence/big data area<br> To be considered for this role you will need the following skills and experience<br> •Technical knowledge and experience of taxonomies, meta-data, controlled vocabulary design and data mapping at an enterprise level, and good understanding of business intelligence and big data technology<br> •Experience of business process design and management, including formal business and functional requirements-gathering processes and procedures<br> •Experience of information governance policy and enforcement at the enterprise level<br> •Experience of enterprise knowledge/information architecture in a law firm or other professional services environment<br> •Excellent IT understanding, including of IT enterprise architecture and data flows within professional organisations<br> •Familiarity with business intelligence software, e.g. Tableau or competitor products<br> •Previous law firm experience preferred<br> •Project management and/or business process qualifications a bonus<br> •Salary c.6 figures<br> CB Resourcing operates as both an employment agency and an employment business. Applicants will need to be able to provide us with proof of their eligibility to work in the UK on request.<br> Please email hello@cbresourcing.com with your CV and contact details for a confidential discussion about this position. 86FD7DAC2446C3818025806B0047FBF8 Tue, 15 Nov 2016 07:53:23 +0000 David Gurteen Senior Knowledge Manager http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565345/ Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01565345/">Gurteen Knowledge</a><br>Salary: Contract. competitive<br>Location: London, United Kingdom<br><br>Senior Knowledge Manager, Infrastructure, Govnt & Healthcare (6-9 months) professional services firm<br> Global Interim role! Senior Knowledge Manager required by global professional services firm to ensure the quality of knowledge programs within the service line plays a key role in the development of the sectors ‘knowledge culture&#039;.<br> Acting as a thought leader you will consistently demonstrate expertise related to leading KM practices, behaviours and activities, and identify opportunities to continuously improve the wider KM program. The Senior Knowledge Manager also develops and reviews requirements for Sector Knowledge Managers, Knowledge Integrators (and Knowledge Analysts), related to Knowledge Services activities and is ultimately responsible for day-to-day management and coordination of relevant team members.<br> Key Responsibilities<br> •Influence and develop the strategic direction for KM within the Sector and in relevant Global Accounts.<br> •Trusted advisor status with Sector leadership on matters related to KM, knowledge sharing and collaboration<br> •Set knowledge strategies, priorities, and goals for assigned Sector<br> •Identify requirements and opportunities related to collaborative approaches to knowledge sharing across the Sector<br> •Work with the KM Director to measure, monitor, influence and continuously improve the success of the KM and Research programs and take responsibility for ensuring that all relevant Sector requirements are considered in strategies, programs, and processes<br> •Working within the strategy laid out by the Research Lead identify and advise Sector on available research, competitive intelligence and Go-To-Market products<br> •Serve as advisor and catalyst in developing global perspectives on approaches to knowledge sharing and collaboration<br> •Accountable for ensuring that the KM program leverages leading practices, agreed standards, and aligns with firm-wide KM programs (including taxonomies, UI, and use of offshore resources)<br> •Work jointly with the KM Director to provide input into relevant forums and steering groups to ensure requirements are considered /met<br> •Provide leadership on content architecture for assigned content areas i.e. providing input to the design and build of knowledge channels around assigned content areas to facilitate easy access to relevant knowledge and/or expertise<br> •Provide leadership on the deployment of communications and awareness programs related to KM, knowledge sources and relevant tools<br> •Liaise with other Sector and Function Knowledge Managers to understand content coverage and priorities across organizations and to decide ownership/integration strategies to prevent redundancies/gaps<br> •Monitor, approve and advise on the rollout and deployment of complex and large scale initiatives at the Sector level as required, ensuring alignment with knowledge enablement strategy and associated initiatives.<br> To be considered for this role you will need the following skills and experience<br> •Expert understanding of and influence upon Sector business strategy, content areas, content management, and key offerings<br> •Demonstrable ability to think strategically and work collaboratively to influence KM discussions beyond immediate area of focus<br> •Knowledge Management solution expertise including collaboration/network design and facilitation of complex solutions on a large scale<br> •Excellent understanding of content management and content strategy principles and ability to manage multiple content strategies across the business<br> •Channel management and UI design and management<br> •Excellent project management skills for multiple, complex projects<br> •Ability to work closely with senior leadership to challenge and develop requirements and gain credibility and respect<br> •Performance/status reporting<br> •Strong influencing and negotiation skills<br> •Excellent oral and written communication skills<br> •Highly organized with good prioritization/workload management abilities<br> •Excellent people management and development skills<br> •Comfortable with concepts associated with change management and organizational culture<br> CB Resourcing operates as both an employment agency and an employment business. Applicants will need to be able to provide us with proof of their eligibility to work in the UK on request.<br> Please email hello@cbresourcing.com with your CV and contact details for a confidential discussion about this position. 7108BDF132B4211A8025806B005B52EA Tue, 15 Nov 2016 07:53:49 +0000 David Gurteen Document Automation Specialist http://www.gurteen.com/gurteen/gurteen.nsf/id/T01566477/ Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01566477/">Gurteen Knowledge</a><br>Salary: Permanent. Dependant upon experience<br>Location: London, United Kingdom<br><br>A leading law firm are looking for a permanent Document Automation Specialist to join their London based Knowledge team.<br> The role will involve carrying out day to day automation work and maintaining the flow of projects and working with key stakeholders.<br> This role requires expertise in Contract Express, looking at integration with existing systems and workflow with a view towards moving into the artificial intelligence space.<br> In order to be considered for this role, you will need the following skills and experience: <br> •A technical background with experience in a professional services environment.<br> •To be and expert in Word/Document automation/Contract Express<br> •Experience of enhancing existing products<br> •Ability to manage and produce a suite of documents with minimal supervision<br> •Ensure best practice and operational efficiency.<br> •Solution finder with the foresight to suggest alternative strategies where necessary<br> •Credibility – can manage multiple stakeholders across a range of projects<br> •Strong communication skills and able to explain technical concepts for the benefit of their stakeholders<br> •Commitment to enhancing productivity and technical innovation across the firm.<br> •Demonstrates enthusiasm for Contract Express and willing to focus on this as the main element of their role.<br> •Able to learn quickly and apply knowledge to increasingly complex and changing work.<br> This is an ideal opportunity for someone who has gained expert experience of managing contract express in a professional services organisation.<br> CB Resourcing operates as both an employment agency and an employment business. Applicants will need to be able to provide us with proof of their eligibility to work in the UK on request.<br> Please email hello@cbresourcing.com with your CV and contact details for a confidential discussion about this position. AFB70BDDE5E58DB5802580800050A695 Mon, 12 Dec 2016 08:20:38 +0000 David Gurteen