Enterprise Community Facilitator

Mon, 11 Apr 2011 12:39:03 +0100

Link: Gurteen Knowledge
Salary: Permanent.
Location: Bangalore, India

Company : ThoughtWorks is not your typical company. Talented, driven and principled people who are passionate about software, brought together because they want to do something amazing.Amazing work for our clients is the front line, revolutionizing the way the industry works is the long term goal and gradual effect. Improving society for everyone is behind all of our actions. You can see more here : www.thoughtworks.com

Role : Enterprise Community Facilitator to be based out of Bangalore - India

Responsibilities:
* Evangelize the utility of myThoughtWorks - our new social platform
* Be the "go-to person" for some of the questions around how best to use the platform for projects, communities etc.,
* Facilitate a global community of community managers and make sure that good practices in community management get cross-pollinated across multiple global communities
* Work closely with Client Services Teams in various regions and ensure all bid artifacts are captured
* Proactively push relevant knowledge artifacts, existing bid documents and case studies etc., to bid teams
* Promote/push interesting/useful content that people share (blogs, documents etc) by using social features on myThoughtWorks
* Act as project journalists and interview key people in projects on technologies being used/good practices etc.,
* Constantly monitor conversations across multiple communities and make sure that key conversations are summarized with help from community leads
* Ensure untagged content created by users gets tagged properly
* Chase individuals for contributions required by their role

Key Skills/Experience:
* 5-10 years in the KM/Collaboration/Community Management space - this is not a rule though
* Should be intensely passionate about social media and it's implications on knowledge work
* Should have a good "digital footprint" on the Internet - you blog, tweet etc.,
* Should have good exposure to enterprise 2.0/social business platforms - Any relevant experience with platforms like SocialText, Google Apps, Jive, Atlassian Confluence etc., would come in handy
* Should be self-driven and comfortable working in a intensely opinianated work environment

Send across your CV to dinesht@thoughtworks.com if you are interested

Gurteen Knowledge Jobs: Asia & Pacific

Enterprise Community Facilitator