Gurteen Knowledge-Log Wed, 08 Mar 2017 09:39:05 +0000 The Gurteen Knowledge Log - a weblog on knowledge, learning, creativity, innovation, personal development and more. (David Gurteen) (David Gurteen) Gurteen Knowledge$File/gurteen170x60.gif en-us Custom Lotus Notes Agent Blog Post: I am asking you for permission to continue By David Gurteen<br><br>What with Brexit and Trump I have been dismayed this last year by the lack of respect that people, especially politicians show for each other. <br><br> Regardless of your politic leanings or views on oil pipelines, I hope you admire the way that <a href="" target="_blank">Justin Trudeau handles this situation</a> when demonstrators interrupted him recently in a town hall meeting in Winnipeg. <br><br> How are we ever going to sort out the problems we face in the world if we can't talk respectfully with each other? 8B23F50EFDAD905B802580D0002C7EB7 Thu, 23 Feb 2017 10:31:11 +0000 David Gurteen Blog Post: Zoom as a platform for virtual Knowledge Cafés By David Gurteen<br><br>I mentioned last month that I was experimenting with a potential virtual Knowledge Caf&eacute; platform - <a href="" target="_blank">Zoom Meetings</a>. <br><br> Well I am delighted to say that the two experiments I ran clearly demonstrated that Zoom was more than up to the task. <br><br> Now of course virtual meetings or Caf&eacute;s can never really match their face-to-face counterparts but Zoom works amazingly well. <br><br> I have <a href="" target="_blank">written up why it is viable and how it works</a> - take a look. <br><br> I plan to run a number of Virtual Caf&eacute;s and Caf&eacute; style webinars starting in March 2017. If you would like to be kept informed about them then please <a href="" target="_blank">sign-up</a> to my Virtual Caf&eacute; mailing list. <br><br> I think Zoom will most likely replace Skype, Google Hangouts and many of the corporate webinar platforms such as Webex and Adobe Connect over the coming few years. <br><br> It is my video communication platform of choice. 2BF6476F41AFC061802580CD00546204 Thu, 23 Feb 2017 09:54:34 +0000 David Gurteen Blog Post: Non-violent communication: Ed you have a big mouth! By David Gurteen<br><br>My daughter Sally posted a <a href="" target="_blank">short item</a> on her blog recently about the verb "to be" and violent communication. <br><br> <blockquote id="nomargins"> Can we (or should we) ever say that 'something is', if it is not a permanent state of being? In Spanish, for the verb 'to be' we say 'ser' and 'estar'; essence and condition; identity and being; one is often more permanent than the other. <br><br> The verb 'to be' in the English language, however, has just one core manifestation. <br><br> Does this have the capacity to be most violent in communication? <br><br> <div align=right><b>Credit: </b> <a href="" target="_blank">Sally Gurteen</a></div> </blockquote> <br> Sally's use of the term "violent communication" reminded me of the work of <a href="" target="_blank">Marshall Rosenberg</a> and I Googled to find a YouTube video of him explaining what he meant by the term. <br><br> I quickly found this little story - <a href="" target="_blank">Ed you have a big mouth!</a> which sums it up quite humorously. <br><br> It is interesting that it is so difficult to explain why someone annoys you without being critical or judgmental :-) <br><br> The way we habitually communicate is violent in nature as Marshall explains more fully <a href="" target="_blank">here</a> (Sadly he died in 2015.) <br><br> <div style="text-align:center;"> <iframe width="640" height="360" src="" frameborder="0" allowfullscreen></iframe> </div> 1C999F3671D6EAA4802580CE0053B927 Wed, 22 Feb 2017 12:19:35 +0000 David Gurteen Blog Post: Exploring the relationship between space, collaboration and knowledge transfer By David Gurteen<br><br>A few years ago <a href="" target="_blank">Paul Corney</a> asked a number of Knowledge & Information Management (KIM) professionals about the environment in which they worked. <br><br> He believes that creating the right environment is one of the core requirements to nurturing a culture where people are willing to share. The results of that questionnaire were shared at a workshop, at the annual KM UK conference and as an open report. <br><br> With the growth of the digital workplace and more transient ways of working now is a great time to revisit the topic and Paul is asking for a few minutes of your time to answer just 10 questions which can be found <a href="" target="_blank">here in this survey</a>. <br><br> The survey will close 5pm GMT on Friday 3rd March 2017. 4B584866C24BD287802580CD00557640 Mon, 20 Feb 2017 15:33:28 +0000 David Gurteen Blog Post: Gurteen Knowledge Tweets: February 2017 By David Gurteen<br><br>Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. <br><br> <ul> <li> Decisions Are Emotional, Not Logical: The Neuroscience behind Decision Making <a href="" target="_blank"></a> <br><br> <li> MIT Researchers Made a “GPS for Social Interaction” <a href="" target="_blank"></a> <br><br> <li> What Research Says About Transferring Explicit Knowledge: To Share or Not to Share <a href="" target="_blank"></a> <br><br> <li> In a Difficult Conversation, Listen More Than You Talk <a href="" target="_blank"></a> <br><br> <li> Where does knowledge come from? <a href="" target="_blank"></a> #KM <br><br> <li> Listening is the most valuable skill nobody teaches <a href="" target="_blank"></a> <br><br> <li> If Your Team Agrees on Everything, Working Together Is Pointless <a href="" target="_blank"></a> <br><br> <li> Knowledge Management Summit Indonesia 2017 - call for papers <a href="" target="_blank"></a> <br><br> <li> Relearning the Art of Asking Questions <a href="" target="_blank"></a> <br><br> <li> "Aimless" chitchat brings us together and helps us work more efficiently when we are on task. @JasonBurby <a href="" target="_blank"></a> <br><br> <li> Conversational competence might be the single-most overlooked skill we fail to teach students @MindfulStew <a href="" target="_blank"></a> </ul> <br> If you like the Tweets then <a href="" target="_blank">subscribe to my Tweet stream</a>. 46DC11B3CA03441D802580CD004CE2DB Mon, 20 Feb 2017 15:01:40 +0000 David Gurteen Blog Post: Upcoming Knowledge Events By David Gurteen<br><br>Here are some of the <a href="" target="_blank">major KM events</a> taking place around the world in the coming months and ones in which I am actively involved. You will find a <a href="" target="_blank">full list</a> on my website where you can also subscribe to both regional e-mail alerts and <a href="" target="_blank">RSS feeds</a> which will keep you informed of new and upcoming events. <br><br> <!-- List starts below here --> <a href="" target=_blank>National Knowledge Management Summit</a><br> 27 - 28 Feb 2017, Hyderabad, India <br><br> <a href="" target=_blank>IntraTeam Event Copenhagen 2017</a><br> 28 Feb - 02 Mar 2017, Copenhagen, Denmark <br><br> <a href="" target=_blank>Henley Forum Annual Conference 2017</a><br> 01 - 02 Mar 2017, Henley on Thames, United Kingdom <br><br> <a href="" target=_blank>The Wheels of Knowledge Management</a><br> 07 - 09 Mar 2017, Melbourne and Canberra, Australia <br><br> <a href="" target=_blank>The AIIM Conference 2017</a><br> 14 - 16 Mar 2017, Orlando, FL, United States <br><br> <a href="" target=_blank>ISPIM Innovation Forum</a><br> 19 - 22 Mar 2017, Toronto, Canada <br><br> <a href="" target=_blank>Working smarter in a knowledge world: why space matters for collaboration, innovation and knowledge transfer</a><br> Tue 21 Mar 2017, Kuala Lumpur, Malaysia <br><br> <a href="" target=_blank>9th European Conference on Intellectual Capital</a><br> 06 - 07 Apr 2017, Lisbon, Portugal <br><br> <a href="" target=_blank>5th International Conference on Innovation and Entrepreneurship 2017</a><br> 26 - 27 Apr 2017, Kuala Lumpur, Malaysia <br><br> <a href="" target=_blank>APQC's 2017 Knowledge Management Conference</a><br> 27 - 28 Apr 2017, Houston, United States <br><br> <a href="" target=_blank>12th International Conference on e-Learning</a><br> 01 - 02 Jun 2017, Orlando, United States <br><br> <a href="" target=_blank>KM UK 2017</a><br> 14 - 15 Jun 2017, London, United Kingdom <br><br> <a href="" target=_blank>ISPIM Innovation Conference</a><br> 18 - 21 Jun 2017, Vienna, Austria <br><br> <a href="" target=_blank>KM Conference 2017</a><br> 21 - 24 Jun 2017, Novo Mesto, Slovenia <br><br> <a href="" target=_blank>4th European Conference on Social Media</a><br> 03 - 04 Jul 2017, Vilnius, Lithuania <br><br> <a href="" target=_blank>Theory and Applications in the Knowledge Economy</a><br> 12 Jul 2017 - 14 Jul 2016, Zagreb, Croatia <br><br> <a href="" target=_blank>KM Australia 2017</a><br> 01 - 03 Aug 2017, Sydney, Australia <br><br> <a href="" target=_blank>18th European Conference on Knowledge Management</a><br> 07 - 08 Sep 2017, Barcelona, Spain <br><br> <a href="" target=_blank>12th European Conference On Innovation and Entrepreneurship 2017</a><br> 21 - 22 Sep 2017, Paris, France <br><br> <a href="" target=_blank>KMO 2017: the Twelfth International Conference on Knowledge Management in Organizations</a><br> 21 Sep 2017 - 24 Dec 2016, Beijing, China 9A6311282D0D770A802572F2005EC153 Mon, 20 Feb 2017 14:58:02 +0000 David Gurteen Blog Post: Alternative facts are not really facts By David Gurteen<br><br>I am sure most of you by now will have heard the phrase <a href="" target="_blank">alternative facts</a>. This is what Wikipedia says if you are not familiar with the term. <br><br> "<i>Alternative facts</i> is a phrase used by Counselor to the President Kellyanne Conway during a Meet the Press interview, in which she defended White House Press Secretary Sean Spicer's false statements about the attendance at Donald Trump's inauguration as President of the United States." <br><br> You can see the <a href="" target="_blank">interview here</a>. It has of course caused quite an uproar and a lot of laughter. <br><br> But it is a serious issue as this <a href="" target="_blank">TEDx talk</a> by Sharyl Attkisson makes plain in explaining how fake grassroots movements funded by political, corporate, or other special interests very effectively manipulate and distort media messages. <br><br> It has always been the case but these days we need to be extra vigilant especially when republishing material through social media! <br><br> And take a look at this <a href="" target="_blank">parody of the Kellyanne Conway interview</a> if you want to really laugh - especially if you are a lover of the Cats Musical! <br><br> Alternative facts are not really facts. They are just facts you made up. Facts are facts! <br><br> <div style="text-align:center;"> <iframe width="640" height="360" src="" frameborder="0" allowfullscreen></iframe> </div> <br> <div style="text-align:center;"> <iframe width="640" height="360" src="" frameborder="0" allowfullscreen></iframe> </div> <br> <div style="text-align:center;"> <iframe width="640" height="360" src="" frameborder="0" allowfullscreen></iframe> </div> A2594C43FFF2B48B802580B5003D787E Mon, 30 Jan 2017 12:35:05 +0000 David Gurteen Blog Post: Give people a say By David Gurteen<br><br>I think the Knowledge Caf&eacute; is often at its best in organizations when it is used to convene conversations to give people “a say” in topics and issues that are relevant to them and where they can express their opinions freely. <br><br> This helps them make better sense of the issues and allows them to appreciate that other people have different perspectives to them. This helps build <a href="" target="_blank">community</a>. <br><br> I received an email in January 2017 from Samira Ahmed in the Group Learning Department of the Nigerian National Petroleum Corporation in which she explains how the Knowledge Management Team has used the Caf&eacute; in this way to great effect. <br><br> With her permission, I have posted it in my blook: <a href="" target="_blank">Knowledge Caf&eacute;s at the Nigerian National Petroleum Corporation</a>. <br><br> A big thanks Samira. 04FC23A420DA5FCA802580B500408D3A Mon, 30 Jan 2017 11:07:15 +0000 David Gurteen