Gurteen Knowledge-Log http://www.gurteen.com/gurteen/gurteen.nsf/id/knowledge-log Tue, 21 Feb 2017 10:04:31 +0000 The Gurteen Knowledge Log - a weblog on knowledge, learning, creativity, innovation, personal development and more. dgurteen@yahoo.co.uk (David Gurteen) dgurteen@yahoo.co.uk (David Gurteen) Gurteen Knowledge http://www.gurteen.com/gurteen/gurteen.nsf/(Images)/GURTEEN-LOGO-170X60/$File/gurteen170x60.gif http://www.gurteen.com en-us Custom Lotus Notes Agent Blog Post: Exploring the relationship between space, collaboration and knowledge transfer http://www.gurteen.com/gurteen/gurteen.nsf/id/space-collaboration-and-knowledge-transfer?open By David Gurteen<br><br>A few years ago <a href="http://www.knowledgeetal.com/?page_id=5" target="_blank">Paul Corney</a> asked a number of Knowledge & Information Management (KIM) professionals about the environment in which they worked. <br><br> He believes that creating the right environment is one of the core requirements to nurturing a culture where people are willing to share. The results of that questionnaire were shared at a workshop, at the annual KM UK conference and as an open report. <br><br> With the growth of the digital workplace and more transient ways of working now is a great time to revisit the topic and Paul is asking for a few minutes of your time to answer just 10 questions which can be found <a href="https://www.surveymonkey.co.uk/r/DK376M7" target="_blank">here in this survey</a>. <br><br> The survey will close 5pm GMT on Friday 3rd March 2017. 4B584866C24BD287802580CD00557640 Mon, 20 Feb 2017 15:33:28 +0000 David Gurteen Blog Post: Gurteen Knowledge Tweets: February 2017 http://www.gurteen.com/gurteen/gurteen.nsf/id/tweets-february-2017?open By David Gurteen<br><br>Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. <br><br> <ul> <li> Decisions Are Emotional, Not Logical: The Neuroscience behind Decision Making <a href="http://buff.ly/KEloGW" target="_blank">http://buff.ly/KEloGW</a> <br><br> <li> MIT Researchers Made a “GPS for Social Interaction” <a href="http://buff.ly/2khLFyR" target="_blank">http://buff.ly/2khLFyR</a> <br><br> <li> What Research Says About Transferring Explicit Knowledge: To Share or Not to Share <a href="http://buff.ly/2lKpt3Y" target="_blank">http://buff.ly/2lKpt3Y</a> <br><br> <li> In a Difficult Conversation, Listen More Than You Talk <a href="http://buff.ly/2ky05Kk" target="_blank">http://buff.ly/2ky05Kk</a> <br><br> <li> Where does knowledge come from? <a href="http://buff.ly/2kwZ2tr" target="_blank">http://buff.ly/2kwZ2tr</a> #KM <br><br> <li> Listening is the most valuable skill nobody teaches <a href="http://buff.ly/2lLnwjD" target="_blank">http://buff.ly/2lLnwjD</a> <br><br> <li> If Your Team Agrees on Everything, Working Together Is Pointless <a href="http://buff.ly/2jzeNiO" target="_blank">http://buff.ly/2jzeNiO</a> <br><br> <li> Knowledge Management Summit Indonesia 2017 - call for papers <a href="http://buff.ly/2juK0rc" target="_blank">http://buff.ly/2juK0rc</a> <br><br> <li> Relearning the Art of Asking Questions <a href="http://buff.ly/1TpFyTO" target="_blank">http://buff.ly/1TpFyTO</a> <br><br> <li> "Aimless" chitchat brings us together and helps us work more efficiently when we are on task. @JasonBurby <a href="http://buff.ly/2jtDP7o" target="_blank">http://buff.ly/2jtDP7o</a> <br><br> <li> Conversational competence might be the single-most overlooked skill we fail to teach students @MindfulStew <a href="http://buff.ly/1RiZ9WL" target="_blank">http://buff.ly/1RiZ9WL</a> </ul> <br> If you like the Tweets then <a href="http://twitter.com/DavidGurteen" target="_blank">subscribe to my Tweet stream</a>. 46DC11B3CA03441D802580CD004CE2DB Mon, 20 Feb 2017 15:01:40 +0000 David Gurteen Blog Post: Upcoming Knowledge Events http://www.gurteen.com/gurteen/gurteen.nsf/id/kl-events-jan2017?open By David Gurteen<br><br>Here are some of the <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/annual-conferences" target="_blank">major KM events</a> taking place around the world in the coming months and ones in which I am actively involved. You will find a <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/events" target="_blank">full list</a> on my website where you can also subscribe to both regional e-mail alerts and <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/rss-feeds" target="_blank">RSS feeds</a> which will keep you informed of new and upcoming events. <br><br> <!-- List starts below here --> <a href="http://cii.in/EventsDetails.aspx?enc=eo18/j+aJMWXCXiMZZAdo6m5pyR0pxArPuCIFe9jEVA=" target=_blank>National Knowledge Management Summit</a><br> 27 - 28 Feb 2017, Hyderabad, India <br><br> <a href="http://event.intrateam.com/events/intrateam-event-2017" target=_blank>IntraTeam Event Copenhagen 2017</a><br> 28 Feb - 02 Mar 2017, Copenhagen, Denmark <br><br> <a href="http://www.henley.ac.uk/events/henley-forum-conference-2017-activating-organisational-dynamics-1-2-march-2017" target=_blank>Henley Forum Annual Conference 2017</a><br> 01 - 02 Mar 2017, Henley on Thames, United Kingdom <br><br> <a href="http://www.arkgroupaustralia.com.au/events/the-wheels-of-knowledge-management/" target=_blank>The Wheels of Knowledge Management</a><br> 07 - 09 Mar 2017, Melbourne and Canberra, Australia <br><br> <a href="http://www.aiimconference.com" target=_blank>The AIIM Conference 2017</a><br> 14 - 16 Mar 2017, Orlando, FL, United States <br><br> <a href="http://www.ispim-innovation-forum.com" target=_blank>ISPIM Innovation Forum</a><br> 19 - 22 Mar 2017, Toronto, Canada <br><br> <a href="http://iiumgsm.com/10500-2/" target=_blank>Working smarter in a knowledge world: why space matters for collaboration, innovation and knowledge transfer</a><br> Tue 21 Mar 2017, Kuala Lumpur, Malaysia <br><br> <a href="http://www.academic-conferences.org/conferences/ecic/" target=_blank>9th European Conference on Intellectual Capital</a><br> 06 - 07 Apr 2017, Lisbon, Portugal <br><br> <a href="http://www.academic-conferences.org/conferences/icie/icie-call-for-papers/" target=_blank>5th International Conference on Innovation and Entrepreneurship 2017</a><br> 26 - 27 Apr 2017, Kuala Lumpur, Malaysia <br><br> <a href="https://www.apqc.org/apqcs-2017-knowledge-management-conference" target=_blank>APQC's 2017 Knowledge Management Conference</a><br> 27 - 28 Apr 2017, Houston, United States <br><br> <a href="http://www.academic-conferences.org/conferences/icel" target=_blank>12th International Conference on e-Learning</a><br> 01 - 02 Jun 2017, Orlando, United States <br><br> <a href="https://www.ark-group.com/events?f0=subject_area%3A44&f1=region%3A52" target=_blank>KM UK 2017</a><br> 14 - 15 Jun 2017, London, United Kingdom <br><br> <a href="http://www.ispim-innovation-conference.com" target=_blank>ISPIM Innovation Conference</a><br> 18 - 21 Jun 2017, Vienna, Austria <br><br> <a href="http://iiakm.org/conference/KM2017/index.php" target=_blank>KM Conference 2017</a><br> 21 - 24 Jun 2017, Novo Mesto, Slovenia <br><br> <a href="http://www.academic-conferences.org/conferences/ecsm/" target=_blank>4th European Conference on Social Media</a><br> 03 - 04 Jul 2017, Vilnius, Lithuania <br><br> <a href="http://www.take-conference.com/" target=_blank>Theory and Applications in the Knowledge Economy</a><br> 12 Jul 2017 - 14 Jul 2016, Zagreb, Croatia <br><br> <a href="http://www.kmaustralia.com" target=_blank>KM Australia 2017</a><br> 01 - 03 Aug 2017, Sydney, Australia <br><br> <a href="http://www.academic-conferences.org/conferences/eckm/" target=_blank>18th European Conference on Knowledge Management</a><br> 07 - 08 Sep 2017, Barcelona, Spain <br><br> <a href="http://www.academic-conferences.org/conferences/ecie/" target=_blank>12th European Conference On Innovation and Entrepreneurship 2017</a><br> 21 - 22 Sep 2017, Paris, France <br><br> <a href="http://www.kmoconference.com" target=_blank>KMO 2017: the Twelfth International Conference on Knowledge Management in Organizations</a><br> 21 Sep 2017 - 24 Dec 2016, Beijing, China 9A6311282D0D770A802572F2005EC153 Mon, 20 Feb 2017 14:58:02 +0000 David Gurteen Blog Post: Alternative facts are not really facts http://www.gurteen.com/gurteen/gurteen.nsf/id/alternative-facts?open By David Gurteen<br><br>I am sure most of you by now will have heard the phrase <a href="https://en.wikipedia.org/wiki/Alternative_facts" target="_blank">alternative facts</a>. This is what Wikipedia says if you are not familiar with the term. <br><br> "<i>Alternative facts</i> is a phrase used by Counselor to the President Kellyanne Conway during a Meet the Press interview, in which she defended White House Press Secretary Sean Spicer's false statements about the attendance at Donald Trump's inauguration as President of the United States." <br><br> You can see the <a href="https://www.youtube.com/watch?v=VSrEEDQgFc8" target="_blank">interview here</a>. It has of course caused quite an uproar and a lot of laughter. <br><br> But it is a serious issue as this <a href="https://www.youtube.com/watch?v=-bYAQ-ZZtEU" target="_blank">TEDx talk</a> by Sharyl Attkisson makes plain in explaining how fake grassroots movements funded by political, corporate, or other special interests very effectively manipulate and distort media messages. <br><br> It has always been the case but these days we need to be extra vigilant especially when republishing material through social media! <br><br> And take a look at this <a href="https://www.youtube.com/watch?v=OdV_8TGswRAm" target="_blank">parody of the Kellyanne Conway interview</a> if you want to really laugh - especially if you are a lover of the Cats Musical! <br><br> Alternative facts are not really facts. They are just facts you made up. Facts are facts! <br><br> <div style="text-align:center;"> <iframe width="640" height="360" src="https://www.youtube.com/embed/-bYAQ-ZZtEU" frameborder="0" allowfullscreen></iframe> </div> <br> <div style="text-align:center;"> <iframe width="640" height="360" src="https://www.youtube.com/embed/VSrEEDQgFc8" frameborder="0" allowfullscreen></iframe> </div> <br> <div style="text-align:center;"> <iframe width="640" height="360" src="https://www.youtube.com/embed/OdV_8TGswRA" frameborder="0" allowfullscreen></iframe> </div> A2594C43FFF2B48B802580B5003D787E Mon, 30 Jan 2017 12:35:05 +0000 David Gurteen Blog Post: Give people a say http://www.gurteen.com/gurteen/gurteen.nsf/id/give-people-a-say?open By David Gurteen<br><br>I think the Knowledge Caf&eacute; is often at its best in organizations when it is used to convene conversations to give people “a say” in topics and issues that are relevant to them and where they can express their opinions freely. <br><br> This helps them make better sense of the issues and allows them to appreciate that other people have different perspectives to them. This helps build <a href="http://conversational-leadership.net/community-introduction/" target="_blank">community</a>. <br><br> I received an email in January 2017 from Samira Ahmed in the Group Learning Department of the Nigerian National Petroleum Corporation in which she explains how the Knowledge Management Team has used the Caf&eacute; in this way to great effect. <br><br> With her permission, I have posted it in my blook: <a href="http://conversational-leadership.net/knowledge-cafes-nncp/" target="_blank">Knowledge Caf&eacute;s at the Nigerian National Petroleum Corporation</a>. <br><br> A big thanks Samira. 04FC23A420DA5FCA802580B500408D3A Mon, 30 Jan 2017 11:07:15 +0000 David Gurteen Blog Post: Zoom Meetings: For Virtual Cafés? http://www.gurteen.com/gurteen/gurteen.nsf/id/zoom-meetings?open By David Gurteen<br><br>I am experimenting with a potential Virtual Knowledge Cafe platform - <a href="http://bit.ly/2kmwN4l" target="_blank">Zoom Meetings</a>. The experiment is confined to my local time zone right now but if all goes well I will open it up globally. (Download Zoom and connect with me if you wish to play with it.) <br><br> If you don't want to read too much - just watch these two videos and you will see why I think it will make a viable platform for Virtual Knowledge Cafes. Ignore the content - just see the format :-) <ul> <li> <a href="https://www.youtube.com/watch?v=3BtBHvT0iO8" target="_blank">Large Group Conversation</a> <br><br> <li> <a href="https://www.youtube.com/watch?v=8ot76JpdI5M" target="_blank">Small Group Conversation</a> </ul> <br> Now read on if you wish to know a little more. Zoom is a relatively new (January 2013) cloud-based video meeting system. You can read more <a href=" http://bit.ly/2jsodNR " target="_blank">about the company here</a>. <br><br> Why Zoom? <br><br> It is inexpensive, easy to use, can handle the requisite number of users for a Knowledge Caf&eacute;. Not only can it be accessed through your Windows or Mac desktops but also through your Apple or Android smartphone or tablet. The quality seems good and I am told it is stable. <br><br> Critically it has a break-out room capability where the Caf&eacute; host can randomly assign participants to one of several break-out rooms for small group conversations. <br><br> I don't know of any other video meeting system that meets all these criteria. (break-out rooms, numbers and cost being key.) <br><br> There are two versions of Zoom, a free basic version and a pro version that costs $15 per month. The pro version can host up to 50 participants. <br><br> The free version contains many of the key features of the Pro system except meetings are limited to 40 minutes. <br><br> So to host a virtual Knowledge Caf&eacute;, only the Caf&eacute; host needs to subscribe to the Pro version of Zoom (to get past the 40 minute limitation). The Caf&eacute; participants need only the free Basic version. <br><br> As the Knowledge Caf&eacute; works best for less than 30 participants, 50 participants in not a limitation. <br><br> So all in all, it looks a viable technology platform for virtual Knowledge Caf&eacute;s. <br><br> What will be interesting is how the dynamics differ to a face-to-face Caf&eacute;. I'll let you know how it goes. 1BCA01D188779158802580B5004F5302 Fri, 27 Jan 2017 14:58:00 +0000 David Gurteen Blog Post: Who should you be talking with? http://www.gurteen.com/gurteen/gurteen.nsf/id/who-should-you-be-talking-with?open By David Gurteen<br><br>The discussion on "What makes a powerful question?" in the <a href="https://www.linkedin.com/groups/1539/1539-6204974312085037059" target="_blank">Gurteen Knowledge Community group</a> on Linkedin has pretty much wound down. But take a look if you have not already - there are some really useful insights there. <br><br> And take a look at David Griffith's recent post on <a href="https://www.linkedin.com/groups/1539/1539-6228875842194329600" target="_blank">Do you ignite knowledge wildfires?</a> where he makes the point that Knowledge Management doesn&#039;t have to be about the theatre of action. A simple change to the way people ask questions can ignite knowledge wildfires and get everyone in the organisation practising Knowledge Management. <br><br> Who should you be talking with in your organization and what are the questions you should be exploring together? E0662F93C429D573802580B5004D8564 Fri, 27 Jan 2017 14:06:52 +0000 David Gurteen Blog Post: Gurteen Knowledge Tweets: January 2017 http://www.gurteen.com/gurteen/gurteen.nsf/id/tweets-january-2017?open By David Gurteen<br><br>Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts. <br><br> <ul> <li> Why Conversation, not Content, is King <a href="http://buff.ly/2jwaGoR" target="_blank">http://buff.ly/2jwaGoR</a> <br><br> <li> Knowledge Management Summit Indonesia 2017 - call for papers <a href="http://buff.ly/2juK0rc" target="_blank">http://buff.ly/2juK0rc</a> <br><br> <li> Three Strategies for Creating a Culture of Everyday, Everywhere Experimentation <a href="http://buff.ly/2hj78ZA" target="_blank">http://buff.ly/2hj78ZA</a> <br><br> <li> Relearning the Art of Asking Questions <a href="http://buff.ly/1TpFyTO" target="_blank">http://buff.ly/1TpFyTO</a> <br><br> <li> We don&#039;t get the organizational culture we deserve–we get the culture we tolerate. <a href="http://buff.ly/25UnhFw" target="_blank">http://buff.ly/25UnhFw</a> <br><br> <li> Decisions Are Emotional, Not Logical: The Neuroscience behind Decision Making <a href="http://buff.ly/KEloGW" target="_blank">http://buff.ly/KEloGW</a> <br><br> <li> Can Employees Really Speak Up Without Retribution? <a href="http://buff.ly/2eBMxz0" target="_blank">http://buff.ly/2eBMxz0</a> <br><br> <li>The science of how we talk to ourselves in our heads <a href="http://buff.ly/2ij6Uym" target="_blank">http://buff.ly/2ij6Uym</a> </ul> <br> If you like the Tweets then <a href="http://twitter.com/DavidGurteen" target="_blank">subscribe to my Tweet stream</a>. C412B3C140DE5C4A802580B5003A8DAE Fri, 27 Jan 2017 10:51:30 +0000 David Gurteen