Gurteen Knowledge Events: Europe/Russia/Middle East/North Africa http://www.gurteen.com/gurteen/gurteen.nsf/id/events Thu, 23 Mar 2017 03:00:24 +0000 This feed lists events that have recently been posted on the Gurteen Knowledge website in the Europe/Russia/Middle East/North Africa region dgurteen@yahoo.co.uk (David Gurteen) dgurteen@yahoo.co.uk (David Gurteen) Gurteen Knowledge http://www.gurteen.com/gurteen/gurteen.nsf/(Images)/GURTEEN-LOGO-170X60/$File/gurteen170x60.gif http://www.gurteen.com en-us Custom Lotus Notes Agent How do you avoid entrenched and entrained thinking? http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571183/?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571183/?open">Gurteen Knowledge</a><br>Date: Thu 16 Mar 2017<br>Organizer: Netikx<br>Location: London, United Kingdom<br><br><p>Knowledge caf&eacute;s are a powerful tool for knowledge managers. David Gurteen is one of the foremost exponents of this method. To find out more about his take on knowledge caf&eacute;s, see his website, <a href="http://knowledge.cafe/knowledge-cafe-concept/">http://knowledge.cafe/knowledge-cafe-concept/</a>. David defines the essence of a knowledge caf&eacute; thus: “The only hard and fast rule is that the meeting is conducted in such a way that most of the time is spent in conversation – it is not about one person presenting to the group”.</p><p>We are privileged that David is willing to run such an event for NetIKX. This knowledge caf&eacute; will focus on issues around shaking up people's ideas and we have chosen the challenging topic of entrained and entrenched thinking. We hope that this will be of interest and value to anyone who wants an opportunity to explore “thinking out of the box” for an afternoon in the company of fellow IM and KM specialists.</p><h4><strong>Avoiding entrenched and entrained thinking</strong></h4><p>The concept of an ‘entrenched&#039; opinion is all too familiar! Someone has a point of view and is ‘dug in&#039; to defend it – perhaps against an imagined other someone in another trench, with an opposite point of view. When these behaviours get in the way of reasoned discourse and good decision making, we might use conversational strategies to break the impasse.</p><p>‘Entrained thinking&#039; is a less familiar concept, but also hampers good collective decision making and opinion forming. David Snowden introduced the term, in a paper co-authored with Mary Boone, in the <em>Harvard Business Review</em> in 2007: 'Entrained thinking is a conditioned response that occurs when people are blinded to new ways of thinking by the perspectives they acquired through past experience, training, and success'.</p><p>Adding experts to a conversation can actually <em>increase</em> the risk of entrained thinking. Creative opportunities in problem-solving are lost if experts overlook or dismiss suggestions by non-experts. Boone and Snowden cite examples where good results came from using new forms of conversational framework to elicit a broader spread of ideas and perspectives.</p><p>More generally in collective thinking contexts – committee meetings, to take one example – the ideas considered are often restricted because of group dynamics. Sometimes, it&#039;s because of power relations. Often, it&#039;s just how certain ideas are batted forwards and backwards, while other people taking part in the meeting ‘can&#039;t get a word in edgeways&#039;. Some ideas are presented in such a dominant way that novel approaches are never considered. These are some of the problems which Edward de Bono tried to solve with his ‘lateral thinking&#039; methods, and one of the reasons why many people gain such a lot out of Open Space and David Gurteen&#039;s Knowledge Caf&eacute; processes. Although many of these approaches seem artificial and game-like, they can be valuable and liberating.</p><p>Normally a NetIKX meeting includes a ‘syndicate session&#039;. The structure of a Gurteen Knowledge Caf&eacute; is different. For this meeting, we shall consider: What factors in people&#039;s backgrounds, and even professional education, lead to them having a ‘blinkered&#039; view of the range of available opinions and policy decisions, especially at work? How might this be mitigated?; when we meet together in groups to discuss and decide, what meeting dynamics get in the way of considering the broadest possible range of opinions and inputs? Could we run such meetings differently and obtain better results?; What are the first two questions forgetting to consider?<p><strong>Facilitator</strong></h3><p>David Gurteen needs no introduction to readers of this site, but he is a keynote speaker and conversational facilitator.</p><p>He works in the fields of knowledge management, organisational learning and conversational leadership. He gives keynote talks, designs and facilitates knowledge caf&eacute;s and runs workshops around the world.</p><p>He is best known as the creator of the Gurteen Knowledge Caf&eacute; – a versatile conversational process to bring a group of people together to learn from each other, share experiences and make better sense of a rapidly changing, complex, less predictable world in order to improve decision making and to innovate.</p><p>He has facilitated hundreds of knowledge caf&eacute;s and workshops in over 30 countries around the world over the last 13 years.</p><p>He is the founder of the Gurteen Knowledge Community – a global network of over 22,000 people in over 160 countries and he publishes his regular monthly <em>Knowledge-Letter</em>, which is now in its 16th year.</p> 079897F6FEADB762802580E100800F9C Mon, 13 Mar 2017 07:49:15 +0000 David Gurteen Improve your knowledge sharing culture http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571070/?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571070/?open">Gurteen Knowledge</a><br>Date: Thu 30 Mar 2017<br>Organizer: Helene Russell, TheKnowledgeBusiness<br>Location: London, United Kingdom<br><br>Learn more about knowledge sharing culture in law firms and the tools and techniques which can improve the amount and quality of the knowledge sharing.<br> <br> Presented by Helene Russell of TheKnowledgeBusiness, author of "Knowledge Management Handbook", "Practical Projects in Legal KM" and contributor to "Measuring the ROI of KM". E667D2B2966C2A8E802580DF0038FB3A Fri, 10 Mar 2017 10:58:11 +0000 David Gurteen Innovation in business http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571249/?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571249/?open">Gurteen Knowledge</a><br>Date: Tue 06 Jun 2017<br>Organizer: Helene Russell, Knowledge Network UK<br>Location: Birmingham, United Kingdom<br><br>Learn about innovation in business from Dr Rob Sheffield, with a particular focus on Knowledge Managers in law firms. A5CE9D2A91EEDA0E802580E300303E76 Tue, 14 Mar 2017 09:19:54 +0000 David Gurteen KM Strategies for law firms http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571066/?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571066/?open">Gurteen Knowledge</a><br>Date: Thu 06 Apr 2017<br>Organizer: Helene Russell, Knowledge Network UK<br>Location: Birmingham, United Kingdom<br><br>Learn about writing KM Strategies in law firms from Duncan Ogilvy of 3Kites and share experiences with local Heads of Knowledge and law firm KMers.<br> A well run law firm will inevitably and rightly only invest when it can see the point and when it has confidence in the ability of those charged with responsibility to deliver a return on that investment. In short you need a strategy to underpin any significant initiative such as KM.<br> It is not feasible to focus on everything. Across any firm there will be a myriad of different opportunities which need to be prioritised for best effect and as a firm's KM maturity develops those priorities will change. This practical session will describe some of those opportunities and a suggested way to prioritise them, then to articulate those in a KM strategy. That should match the firm's overall strategy and match the KM needs of each part of the firm. To bring a strategy alive (we see many which never see the light of day once signed off!) we recommend extensive consultation in its preparation to ensure buy-in from those affected.<br> Duncan Ogilvy is a consultant at 3Kites and a popular speaker at Knowledge Network UK. Having worked at Mills and Reeve as Managing Partner, and both taken and taught on the Nottingham Law School MBA, he is perfectly placed to advise law firms on Knowledge matters and improving the efficiency, effectiveness and profitability of law firms.<br> This session is part of the Knowledge Network UK programme, but everyone is welcome. 34B6A487DA81D413802580DF0037905C Fri, 10 Mar 2017 10:57:38 +0000 David Gurteen KM UK 2017 http://www.gurteen.com/gurteen/gurteen.nsf/id/kmuk-2017?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/kmuk-2017?open">Gurteen Knowledge</a><br>Date: 14 - 15 Jun 2017<br>Organizer: Ark Group<br>Location: London, United Kingdom<br><br> 8026D22FC3C0817680257911002FD541 Tue, 21 Feb 2017 10:02:08 +0000 David Gurteen KM4Dev F2F Gathering http://www.gurteen.com/gurteen/gurteen.nsf/id/T01570454/?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01570454/?open">Gurteen Knowledge</a><br>Date: Sun 02 Apr 2017<br>Organizer: KM4Dev<br>Location: Geneva, Italy<br><br>https://docs.google.com/document/d/1JwiDS23hIlJiNLxv13L1Oq9Xlosb7JTolXvja99OP3s/edit?usp=sharing FD8C7AE46D31F7AC802580D50054FD19 Mon, 13 Mar 2017 16:08:27 +0000 David Gurteen KM: The Scores (June) http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571252/?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571252/?open">Gurteen Knowledge</a><br>Date: Thu 15 Jun 2017<br>Organizer: Helene Russell, TheKnowledgeBusiness<br>Location: London, United Kingdom<br><br>Learn about the best ways to measure the success of your KM projects, handle gaming and understand what is working for your organisation. From the author of the Law Society's "Knowledge Management Handbook" and contributor to Ark's "Measuring the ROI of KM". FAAEFFE7B8107204802580E30030859F Tue, 14 Mar 2017 08:49:59 +0000 David Gurteen KM: The Scores (October) http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571256/?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571256/?open">Gurteen Knowledge</a><br>Date: Thu 12 Oct 2017<br>Organizer: Helene Russell, TheKnowledgeBusiness<br>Location: London, United Kingdom<br><br>Learn how to measure the success of your KM projects, avoid gaming and understand which projects are working for your organisation.<br> From the author of the Law Society's "Knowledge Management Handbook" and contributor to Ark's "Measuring the ROI of KM". E62B2B3489617712802580E300311539 Fri, 17 Mar 2017 08:22:09 +0000 David Gurteen KM: The Works (May) http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571247/?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571247/?open">Gurteen Knowledge</a><br>Date: Thu 11 May 2017<br>Organizer: Helene Russell, TheKnowledgeBusiness<br>Location: London, United Kingdom<br><br>Learn all the basics of law firm Knowledge Management from the author of the UK Law Society's "Knowledge Management Handbook" and Legal Monitor's "Practical Projects in Legal KM". E9FB18C4BB286468802580E3002FFDF5 Tue, 14 Mar 2017 08:44:12 +0000 David Gurteen KM: The Works (October) http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571254/?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01571254/?open">Gurteen Knowledge</a><br>Date: Thu 28 Sep 2017<br>Organizer: Helene Russell, TheKnowledgeBusiness<br>Location: London, United Kingdom<br><br>Learn all about the basics of Knowledge Management in law firms and professional services organisations from the author of the Law Society's "Knowledge Management Handbook" and Legal Monitor's "Practical Projects in Legal KM". 83D06BB669154D3D802580E30030D99F Fri, 17 Mar 2017 08:21:42 +0000 David Gurteen Knowledge For Development, Global Partnership Conference 2017 http://www.gurteen.com/gurteen/gurteen.nsf/id/k4d2017geneva?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/k4d2017geneva?open">Gurteen Knowledge</a><br>Date: 03 - 04 Apr 2017<br>Organizer: UN Joint Inspection Unit<br>Location: Geneva, Italy<br><br> 4761CF190F150EAE802580E20055EFCA Wed, 22 Mar 2017 08:05:52 +0000 David Gurteen Knowledge Tour http://www.gurteen.com/gurteen/gurteen.nsf/id/T01570144/?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/T01570144/?open">Gurteen Knowledge</a><br>Date: Thu 16 Mar 2017<br>Organizer: Knowledge Plaza<br>Location: Croydon, United Kingdom<br><br>It's a FREE cross-functional conference for knowledge sharing and integrated thought leadership, for the purposes of gaining further expertise and networking opportunities. It will be held in our well known spirit of knowledge sharing and bring together Innovative Thought Leaders, Industry Experts and a community of Knowledge Enthusiasts. AAEDC9F33526768D802580D100408982 Mon, 27 Feb 2017 11:09:55 +0000 David Gurteen OEB 2017 http://www.gurteen.com/gurteen/gurteen.nsf/id/oeb2017?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/oeb2017?open">Gurteen Knowledge</a><br>Date: 06 - 08 Dec 2017<br>Organizer: ICWE GmbH<br>Location: Berlin, Germany<br><br>OEB is the world&#039;s leading conference on technology supported learning and training. Every year, it attracts more than 2,200 educators, learning and development professionals, policy-makers, entrepreneurs and investors from over 100 countries and a wide variety of sectors for a unique programme of briefings and discussions about learning, technology and the future.<br> <br><br><br> With a focus on this year&#039;s theme “Learning Uncertainty” OEB 2017 is about acknowledging uncertainty and preparing for it. It is about how transformative education, training and learning can equip businesses, organisations and individuals with the skills to survive and prosper in our age of acceleration. 77674F39BC8349CC802580D0004AA497 Mon, 27 Feb 2017 11:09:13 +0000 David Gurteen OEB MidSummit http://www.gurteen.com/gurteen/gurteen.nsf/id/oeb-midsummit?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/oeb-midsummit?open">Gurteen Knowledge</a><br>Date: 08 - 09 Jun 2017<br>Organizer: ICWE GmbH<br>Location: Reykjavik, Iceland<br><br>World-class ICT and Research. A Dramatic setting where Europe Meets America.<br> Midsummer.... In June 2017, OEB will travel to Iceland for ‘MidSummit&#039; - a<br> new event for experts, thinkers and innovators. Surrounded by fells, fjords<br> and geysers, we&#039;ll be talking about tomorrow&#039;s learning under the light of<br> the midnight sun....<br> <br><br><br> ‘MidSummit&#039; is a chance to see the future and help shape it with some of the world&#039;s most inspiring thinkers and entrepreneurs. It&#039;s an opportunity to take part in a discussion about extending the reach of possibility....<br> <br><br><br> ‘MidSummit&#039; is about a new engagement between colleagues and friends in a unique environment where anything is possible. It&#039;s about a chance to engage with the future of learning in a country that has already begun to shape it....<br> <br><br><br> Speakers will include, amongst others, workplace learning leader Niyazi Arda Aygul - Isbank (Turkey), neuroscientist Harold Bekkering - Radboud University (The Netherlands), commentators on the digital revolution Andrew Keen, Penn State Chief Academic Learning Officer Larry Ragan - The Institute for Emerging Leadership in Online Learning, Penn State University (USA), education foresight researcher Tryggvi Thayer - School of Education, University Of Iceland, Roger Schank, leading visionary in artificial intelligence and education technology writer Audrey Watters - Hack Education (USA) 35FCF0FFA2D3C602802580D0004A1B44 Mon, 27 Feb 2017 12:14:31 +0000 David Gurteen Social Now Europe 2017 http://www.gurteen.com/gurteen/gurteen.nsf/id/social-now-europe-2017?open Link: <a href="http://www.gurteen.com/gurteen/gurteen.nsf/id/social-now-europe-2017?open">Gurteen Knowledge</a><br>Date: 11 - 12 May 2017<br>Organizer: Knowman<br>Location: Lisbon, Portugal<br><br><p>An event where participants get to see how enterprise social tools become part of work processes in order to improve knowledge management, collaboration and internal communication.</p> <p>This year's speakers include:</p> <ul> <li>Ellen Trude (DE);</li> <li>Thierry de Baillon (FR);</li> <li>Victoria Ward (UK);</li> <li>Chris Collison (UK);</li> <li>Neil Usher (UK);</li> </ul> <p>Some talks at Social Now use a fictitious company as the context, showing how tech tools and processes can come together to support business cases such as: <ul> <li>access to critical knowledge;</li> <li>internal communication;</li> <li>project management;</li> <li>collaboration and cocreation;</li> <li>innovation;</li> <li>training and development.</li> </ul> </p> <p>Real organisations will also share their work narratives for us to get a good feel for how enterprise social tools are shaping the present and the future of work.</p> <p>The pre-event masterclasses are: <ul> <li>Managing Virtual Teams and Communities, with Chris Collison and Paul Corney (UK)</li> <li>Making Sense of Social Tools at Your Workplace, with Luis Suarez (Spain)</li> <li>How to Choose an Enterprise Social Tool for Your Organisation, with Tony Byrne (USA)</li> </ul> </p> <p>This the 6th edition of Social Now and it is bringing together in sunny Lisbon an amazing group of professionals from organisations all over Europe.</p> 9455F71E91CFCF47802580D6005D1A26 Thu, 02 Mar 2017 08:36:43 +0000 David Gurteen