Making KM Productive

Thu, 04 Feb 2010 13:18:32 +0000

Link: Original Site
Date: 30 Mar 2010
Organizer: HKKMS
Location: Hong Kong, China

HKKMS Conference 2010

Show me the Change

Mon, 15 Mar 2010 04:05:18 +0000

Link: Original Site
Date: 04 - 06 May 2010
Organizer: National Centre for Sustainability and Sustainability Victoria
Location: Melbourne, Australia

We all know that behaviour change is complex. How do we show what’s working and how do we evaluate it? You are invited to participate in Show Me The Change and explore what matters most to you.

This is a two-day conference with a difference. There are no 'experts' and powerpoint presentations to sit through. You, and every other participant, gets to set the agenda and share your knowledge, experiences, and ask the questions that matter to you.

Come and join the conversations. And don't forget to tell others about the conference (especially those whom you think really need to be there).

The conference is followed by optional post-conference workshops on fascinating topics by equally fascinating presenters.

The Gurteen Knowledge Caf� Masterclass

Sun, 21 Feb 2010 13:56:44 +0000

Link: Original Site
Date: 31 Mar 2010
Organizer: HKKMS
Location: Hong Kong, China

TITLE: The Gurteen Knowledge Caf� Masterclass

Half-day masterclass

A half-day masterclass designed to help you:

Understand the importance of conversation in your business
Design and run Knowledge Caf�s
Use Knowledge Caf�s to solve specific business problems and challenges
Create opportunities in your organization for creative conversation

Facilitated by David Gurteen, Gurteen Knowledge

About the workshop

Knowledge Sharing is a key issue for Knowledge Management and for organizational success. But real Knowledge Sharing requires an open mindset and continues to be a challenge for many organizations. In fact, it can be difficult to even get people to talk openly to one another other about their specific corporate interests, opportunities and responsibilities.

One way of energizing an organization to achieve real Knowledge Sharing benefits is the use of Knowledge Caf�s. A Knowledge Caf� is an effective vehicle for opening up conversations and discussions that lead to sharing.

One way of thinking of the Knowledge Caf� is as a tool that is used to share tacit knowledge. It can be used within teams or Communities of Practice to question entrenched assumptions, to help facilitate learning from others and gain a deeper collective understanding of a subject – through conversation.

It is not just about talking and networking though these are secondary benefits but allowing people to engage each other in "dialogue" with the aim of learning from each other rather than entering into unproductive debate and attempting to impose their views on the other which invariably end in failure and frustration.

Specifically a Knowledge Caf� can:

gain improved understanding of a complex issue
get buy-in for a new initiative
flush out problems and issues in a department or project especially ones  of lack of communication that can then be acted on and resolved
help build consensus around a proposed plan of action
improve the way that people work together by gaining a deeper understanding of each others perspectives on issues
jointly develop a policy document e.g. a code of practice (done in conjunction with say a wiki)
a tacit transfer mechanism between young and retiring workers
more widely share individual expertise
help merge two cultures after a take-over
improve inter-personal relationship and thus ability to work together effectively

In effect the Knowledge Caf� is an easy, low cost way to make Knowledge Sharing really work for you and your organization.

In this workshop you will get to understand the desired outcomes, fundamental principals and benefits of the Knowledge Caf� process. You will go on to participate in a Knowledge Caf�; to experience the benefits first hand and to reflect on and discuss the experience within the session.

You will leave the workshop understanding the power of the Knowledge Caf� and with sufficient knowledge to run to one.

David Gurteen, your workshop facilitator, has been running Knowledge Caf�s in a variety of settings and cultures, around the world for the last 5 years including: London; Kuala Lumpur, Jakarta; Hong Kong; Dubai; Singapore; Canberra; Barcelona; Washington DC; Moscow and elsewhere. From this experience, he has developed a highly successful format: the Gurteen Knowledge Caf�.

Who should attend?

The workshop is designed for anyone who is tasked or involved in developing a knowledge sharing or more innovative culture within their organization. You do not need to be a professional facilitator. People interested might include: KM Practitioners, Learning and Development Practitioners, Human Resource Practitioners, Project Leaders, Change Managers, Trainers, Facilitators, CoP Leaders and others.

TIMETABLE:

 

09:00  Introductions (15 mins)

 

09:15  Business is a Conversation (30 mins)

�    KM is about understanding

�    The importance of dialogue

09:45 The Knowledge Caf� Process (45 mins)

�    Background, rationale and outcomes

�    The process itself

10:30 Refreshment break (30 mins)

11:00 Run an actual Knowledge Caf� (60 mins)

�    Set the theme and question

�    Small group conversations, followed by a whole group conversation

12:00 Uses of the Caf� and Alternative Formats (30 mins)

�    Business applications of the Caf�

�    World Caf� and Open Space Technology and other formats

12:30 Caf� Style Review of the workshop (30 mins)

13:00 Close

 

About the workshop leader:

David Gurteen has over 30 years’ experience working in high technology industries. Today he works as an independent facilitator to help people achieve results through innovating, sharing, learning and working more effectively together.

David is the founder of the Gurteen Knowledge Community - a global learning network of over 15,000 people in 154 countries who share and learn from each other and who strive to see the world differently, think differently and act differently.

He is well known for his Gurteen Knowledge Caf�s and Knowledge Sharing workshops that he runs regularly in London and around the world.

 

HKKMS 2010 Conference

Gurteen Knowledge Events: Asia & Pacific

Making KM Productive

Show me the Change

The Gurteen Knowledge Caf� Masterclass