Mail Post

KM for Business: March 10-11, Jakarta

Posted to Gurteen Mail Log by David Gurteen on 17 February 2010

Title	KM for Business: March 10-11, Jakarta
Weblog	Mail Log
Posted Date	Wednesday 17 February 2010 10:34 GMT
Posted By	David Gurteen
Links	http://bit.ly/dpvHmV
Categories	Knowledge Management
People	David Gurteen, Alvin Soleh
Country	Indonesia
City	Jakarta
Related Links	KM Plus

To: Gurteen Community Members in Indonesia

I am writing to give you details of the workshop I told you about a few weeks ago. It is called KM for Business: Managing Successful KM Project to Achieve Business Results and will be held in Jakarta on March 10 -11.

The workshop is intended for KM managers and KM project managers: managers responsible for KM within an organization. More broadly it should be valuable to anyone involved in KM or part of a KM team and to both inexperienced and experienced managers.

The workshop has come from my 15 years or more working as a KM consultant and facilitator. You will find full details and how to register here: http://bit.ly/dpvHmV. But a little bit about it below.

It is a hard fact of life that most KM projects fail and many do not live up to their expectations. This is not inherent in KM but due more to the fact that KM projects are frequently poorly conceived and implemented.

The workshop introduces a "thinking framework" which helps you successfully manage your KM projects.

The framework consists of a set of "imperatives" - aspects of a KM project - that you should consider before, during and after the life of your KM "initiative" and it is fundamentally different to most other advice given about KM in that:

It focuses intensely on the critical business issues that need to be addressed and not on visionary concepts such as creating a knowledge sharing culture or a knowledge driven organization.
It places emphasis on working with and obtaining buy-in from senior managers in the organization, not only by developing a business case but recognizing that managers are human and can be swayed by other motivations other than a traditional ROI analysis.
It obtains the buy-in from people in the organization by working with them, engaging and involving them much earlier in the project life cycle then most traditionally managed projects. Unlike other systems, people cannot be coerced into using a "KM system” - they need to have ownership.
It advocates that KM managers engage in an act of continuous social learning where they use not only traditional learning materials but more importantly social media and social tools to communicate to their organization and to learn from each other and thus improve their performance.
It introduces the concept of the Innovation Café or iCafe. The iCafe is a powerful KM tool based on my Knowledge Cafe whose purpose is to surface hidden business issues, to develop responses to them and to act. In other words: to innovate.

I hope you like the sound of the event and are inspired to come along. If so I look forward to meeting you.

Best wishes David

David GURTEEN
Gurteen Knowledge
Fleet, United Kingdom

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David Gurteen

David at KM Egypt, September 23, 2010

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Monday 13 February 2012
04:39 PM GMT