If you are a member of the Gurteen Knowledge Community then you will receive S$ 200 off the regular price if you book before July 20 by quoting the code MW-DG or by ticking the box on the booking form.
Establishing a Knowledge Sharing Culture Learning, Networking, Sharing and Collaboration The Keys to success in the Knowledge based Organization
Two-day masterclass: 14-15 August 2007, Singapore
Knowledge workers take responsibility for their work lives . They continually strive to understand the world about them and modify their work practices and behaviors to better meet their personal and organizational objectives. No one tells them what to do. They do not take No for an answer. They are self motivated.
A two-day masterclass designed to help you:
Stay focused on the business outcomes of cultural change
Overcome the barriers to knowledge sharing
Understand the role of measures, targets and rewards for knowledge sharing
Adopt specific learning and communication tools and techniques
David Gurteen, your masterclass leader will help you to identify the major barriers to collaboration in your organisation, demonstrating how you can work to overcome them in order to establish a culture which supports your knowledge management efforts.
You will be guided step by step through several different communication techniques, learning and sharing techniques that you can apply in your own organisation to improve the success rate of your knowledge management programmes. Finally, you will leave this masterclass with an action plan that will enable you to initiate positive cultural change when you return to the office.
By attending this masterclass you will:
Grasp the concept of knowledge networking and its importance
Take away new ideas for improving your own knowledge networking skills
Realise your role and responsibilities as an individual knowledge worker
Understand the concept of knowledge trading
Know how to collaborate with others
Appreciate the role of conversation and dialogue in business life
Learn how to construct and tell stories that facilitate sharing and ignite action
Grasp the power of AARs, peer assists and retrospects as learning techniques
Understand how to improve ownership of knowledge management problems and challenges
Be equipped to run a knowledge café to surface knowledge
Realise the role that social tools and technology can play in learning - as well as their psychology
Take away an action plan to initiate change upon your return to the office
The Facilitator: David Gurteen
David Gurteen has over 30 years’ experience working in high technology industries and has worked as an independent consultant for the last decade. He is an avid networker, speaker, facilitator and coach and regularly presents on various aspects of knowledge management and personal learning. He is well known for his knowledge cafés that bring people together to have open conversations about subjects that matter. He is the founder of the Gurteen Knowledge Community - a global learning network of over 14,000 people in 150 countries. The community is for people who are committed to making a difference: people who wish to share and learn from each other and who strive to see the world differently, think differently and act differently.
Testimonials
This workshop has been run several times in the past and a number of people have testified to its value. Here are three of those testimonials.
I work as an independent managing consultant helping large corporate organizations implement knowledge management programmes. I am currently working on a long term KM programme with the British Nuclear Group.
The seminar provided me with an opportunity to meet other knowledge workers facing similar challenges. The day was structured around ideas, tools and techniques for becoming more effective. The day confirmed many things I have come to believe such as the importance of dialogue and open conversation.
David has a relaxed open style and encouraged plenty of discussion. The real value in the day for me came from these discussions. David did an excellent job of bringing many disparate ideas together in one place. I was particularly interested to learn about the role social tools can play in developing personal knowledge networks.
I would recommend this seminar to anyone with a practitioner interest in the social aspects of knowledge and learning.
Gavin Folland
Director
AlignSense Ltd
United Kingdom
The workshop provided a fantastic foundation in what it means to be a knowledge networker. Practical ideas were offered throughout the day, many of which I have been able to implement in my workplace. The day itself was a wonderful opportunity to network with fellow Knowledge Workers allowing us to put the theory and ideas from the workshop into practice. This was on the whole down to David who is a wonderful speaker and facilitator who encouraged us all to take part and be part of the day’s events.
Angela Betts
Information Research Officer
EON UK PLC
United Kingdom
My name is Chris Pallaris. I am the Chief Editor of the International Relations and Security Network (ISN), an online information service run by the Center for Security Studies at the Swiss Federal Institute of Technology (ETH Zurich).
I have the pleasure of recommending to you this eminar which is organized and hosted by David Gurteen.
Prior to meeting David in June 2006, I was a keen reader of his monthly newsletter and a regular visitor to his website, which is frequently cited as one of the best online resources dedicated to knowledge management (KM) and its related disciplines.
Having learnt that David was also an experienced speaker and instructor, I decided to invite him to the ISN to lecture my staff on the tools, technologies and habits of the effective 21st century knowledge worker.
My decision to do so was driven by a number of factors including David' reputation in the KM community, the content of the workshop program outlined on his site, and the realisation that my staff needed further professional training if they were to thrive as 21st century knowledge workers.
Three months on, I can honestly say that David's workshop has had a profound affect on the day-to-day operational development of my organization. The ideas and methods imparted to us were put into practice almost immediately and with great results. Indeed, they are now the catalyst behind a great many positive changes at the ISN.
Particular mention must be made to the concept of the "knowledge cafe". As pioneered by David and taught to my staff, it has led to a dramatic improvement in terms of inter-team dialog, collaboration and knowledge sharing. Many internal work processes are now being overhauled for the better as a result of these knowledge cafes and we have seen an explosion of new ideas and initiatives on the part of staff at all levels of the organization. Simply put, the knowledge cafe format has empowered all our staff to speak up and take the initiative in ensuring the successful development of the ISN.
I would like to end by praising David Gurteen himself, both as an instructor and as an individual. In the months since our first acquaintance, I have gotten to know David quite well. As an instructor and conference facilitator his style is in the tradition of all the best teachers - thorough, stimulating and effective, with a delivery that is suited to any audience, regardless of background or experience. As an individual he is passionate about his work and the ideas that inform the discipline he works in. I found him to be patient, tolerant and open to new ideas and the opinions of others. It is these traits above all that make him perfectly suited to the work of teaching and consulting on the discipline of knowledge management.
As such, I have no hesitation in recommending him to your conference or organization.
Chris Pallaris
Chief Editor
International Relations and Security Network (ISN)
Center for Security Studies, Swiss Federal Institute of Technology
Zurich
Effective Knowledge Worker workshop at KM Asia 2006
This short video clip of the participants was taken at the end of David Gurteen's Effective Knowledge Worker Workshop at KM Asia, Singapore, November 2006 thanks to Henky Chahyadi in the chair. There are also some additional photos.
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David Gurteen
Giving a talk at the Graduate School of Bangkok University, January 2008.
I help people to share their knowledge; to learn from each other; to innovate and to work together effectively to make a difference!