David Gurteen's comments: Although written in 1966, almost 40 years ago - this book addresses many of the skills needed by the modern day knowledge worker.
Video: Bob Buckman Talk, Greenwich 2006
Bob Buckman talking at a Bob Buckman Masterclass, the University of Greenwich, London, February 2006.
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The knowledge worker cannot be supervised closely or in detail. He can only be helped. But he must direct himself, and he must direct himself towards performance and contribution, that is, toward effectiveness.