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Past Event
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The business application of social media and knowledge management.Given by Andrew Woolfson Director of Knowledge Management & Capability, Reynolds Porter Chamberlain |
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Outline - Background to the dynamics if business / social media and knowledge The nature of social media and its relationship to individual / collective benefits & tensions The use of new social media tools inside a business and the effects on core IT and users Lessons learnt from recent experiences in tying social media & KM Expected roadmap & drivers for business process and technology applications Possible future outcomes when social media and KM catalyse the way we work and the ambitions we have Bio - Andrew Woolfson has over 25 years experience working in information, IT and knowledge management. Andrew is currently the Director of Knowledge Management & Capability at Reynolds Porter Chamberlain LLP - a city based law firm. Previously Andrew spent 2 years as the Global Director for IT & knowledge at BDO International and 11 years as BDO UK's Knowledge Director. Prior to BDO Andrew has worked in a variety of information and knowledge roles for KPMG, Reuters, Shell and Oxford Analytica. Andrew’s career to date has tracked the rise of KM as a key aspect to the way organisations mobilise their experience, capabilities and knowledge. He is currently involved in a KTP with the University of Westminster in the area of social media based KM solutions. His passion is knowledge management, but he now links this into the deployment of an innovative social media framework. Which he perceives to be the bridge to link people and their tasks, liberating their knowledge and innovation to make tasks easier to complete and enhancing effectiveness and productivity. He recognises that technology is the enabler that needs to become an everyday tool, and that addressing the social and behavioural aspects are as essential as the deployment of the tools themselves in shifting use from early adopters, to the whole firm.
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06:26 AM GDT |