Following the release of Information as an Asset: today's board agenda in February 2019, an update on the earlier report issued by the Hawley committee in the mid 1990s, CILIP worked with the Financial Times to commission a survey of its readers. Its purpose: to build a better understanding of their perception of knowledge and information management. Over 540 respondents gave candid insights into their respective organisations, which was summarised in The edge of intelligence, published in early March 2020.
We will take this opportunity to reflect on the key findings from the survey, highlighting many of the challenges already facing organisations before the pandemic emerged. We will consider the implications of the current crisis and the new operating environment being adopted. We will then discuss the practical ways knowledge and information managers can help their organisations maintain and build on their success.
Speaker: Stephen Phillips, who is an information management leader with extensive experience in the financial services industry. He has a practical, solution led approach, focused on the evolving needs of his clients. He has extensive experience developing product strategies, optimising services and enhancing transparency and accountability using defined service levels, key performance indicators, comprehensive reporting and cost allocation models.
Stephen has worked in the information industry for over 30 years, having been Global Head of Business Information Services at a leading Investment Bank from 2000-2020. In this role, he developed and led a team of over 100 information professionals in multiple locations and managed an extensive portfolio of third party data and information suppliers. His holistic approach actively seeks ways to help deliver clients' objectives as they relate to cost, people, process, technology and regulation.
Stephen is 2021 Conference Chair for SLA Europe and vice chair of CILIP's Knowledge & Information Management Member Network. He has previously served as President of the European Chapter of SLA and actively contributes to industry events and journals.
Video: Knowledge Cafe at KM Egypt 2010
This video was taken at KM Egypt in September 2010 where I was invited to run a Knowledge Cafe.
It is probably one of the best videos that not only describes my Knowledge Cafes but where you also get to see it in action and hear some of the insights from the people taking part.
Note: the room and the tables are not the ideal setting for a Knowledge Cafe nor is the reporting back process but often the Cafe needs to be adapted to fit the room and the number of participants.
Media Information:
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If you are interested in Knowledge Management, the
Knowledge Café
or the role of conversation in organizational life then you my be interested in this online book I am writing on
Conversational Leadership
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