Past Event

From Hawley to The Edge of Intelligence

The continuing evolution of knowledge and information management to adapt to the new normal


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Network for Information and Knowledge Exchange (NetIKX)

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Thu 22 Oct 2020


Online using Zoom


United Kingdom



Following the release of Information as an Asset: today's board agenda in February 2019, an update on the earlier report issued by the Hawley committee in the mid 1990s, CILIP worked with the Financial Times to commission a survey of its readers. Its purpose: to build a better understanding of their perception of knowledge and information management. Over 540 respondents gave candid insights into their respective organisations, which was summarised in The edge of intelligence, published in early March 2020.

We will take this opportunity to reflect on the key findings from the survey, highlighting many of the challenges already facing organisations before the pandemic emerged. We will consider the implications of the current crisis and the new operating environment being adopted. We will then discuss the practical ways knowledge and information managers can help their organisations maintain and build on their success.

Speaker: Stephen Phillips, who is an information management leader with extensive experience in the financial services industry. He has a practical, solution led approach, focused on the evolving needs of his clients. He has extensive experience developing product strategies, optimising services and enhancing transparency and accountability using defined service levels, key performance indicators, comprehensive reporting and cost allocation models.

Stephen has worked in the information industry for over 30 years, having been Global Head of Business Information Services at a leading Investment Bank from 2000-2020. In this role, he developed and led a team of over 100 information professionals in multiple locations and managed an extensive portfolio of third party data and information suppliers. His holistic approach actively seeks ways to help deliver clients' objectives as they relate to cost, people, process, technology and regulation.

Stephen is 2021 Conference Chair for SLA Europe and vice chair of CILIP's Knowledge & Information Management Member Network. He has previously served as President of the European Chapter of SLA and actively contributes to industry events and journals.

What is Knowledge Management? - Nancy Downs

Mini-clip interview for Gurteen Knowledge with Nancy Downs. What is Knowledge Management? Shot at the Osney Media European Knowledge Management Thought Leaders Forum  in London, September 2006.

Nancy is a Knowledge Manager, Global Science and Technology, Cadbury Schweppes.

Media Information: Image

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If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
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