Chatbots have come a long way in the last couple of years. Many in the current generation are equipped with artificial intelligence (AI), making them more powerful than ever. And today, chatbots are used by organisations to listen to and respond to requests, find the answers to commonly asked questions, or even help us order a pizza.
Meanwhile, using our smart devices we can ask intelligent assistants, such as Apple Siri, Microsoft Cortana, Google Assistant or Amazon Alexa, to set up events in our calendars, dictate emails, play from millions of songs, turn off the lights, and more. And the more we talk to them, the better intelligent assistants get at understanding and serving us, thanks to AI.
Chatbot technology is becoming commonplace in our homes, on our phones and even in our vehicles – but what about in the workplace?
This dedicated breakfast briefing will explore the contemporary world of chatbots and digital assistants and their increasing utility for automating routine tasks. Can they be relied upon to do some of the knowledge management ‘heavy lifting’, and if so, what will the future workplace look like?
A hot and cold buffet breakfast will be provided. Tickets at £32 with ALL proceeds going to BBC's 'Children In Need' charity.
Video: BLU Lesson 4: What I learnt as International Czar by David Gurteen
One of six BLU lessons on what I learnt about knowledge management and getting things done in my days as International Czar for Lotus Development by David Gurteen.
In April 2005, BLU, the UK's Business Link University which no longer exists hired Fifty Lessons to produce a series of video stories for them to which I (David Gurteen) was invited to contribute. This is one of those stories.
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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