Many of us have been engaged in change projects in law firms for a few years now and we will all know of projects which have made a difference and continue to do so once the label of "project" has been removed and it is business as usual. We will know of others, started for all the right reasons and showing signs of promise through the life of the project, but where people have slipped back into old habits once the spotlight has been removed.
In this inter active session we will discuss some theory (not too much!) and attempt to tease out some practical tips for really making the new ways of working stick.
Video: KM is like herding cats
In 2001 the large System Integrator company EDS made a very funny commercial which showed a group of Cowboys Herding cats. (1 mins)
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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