Through a combination of storytelling and interactive presentations on evidence-based models/frameworks that can influence the impact/results of KM practice, you will be guided through the fundamentals of what KM means in today's organizations and how you can improve your KM programmes. Knowledge Cafe style discussion sessions, open discussion time, allowing participants to explore the facilitator's recent experiences as a consultant, practical case examples of models/frameworks in action, and KM problem-solving exercises will allow you to interact, explore key challenges, and also sharpen your KM skills.
Masterclass Leader: David Griffiths
Video: Gurteen Mini-interview with Valarie Walters
Gurteen Mini-interview with Valarie Walters of the National Gas Company of Trinidad and Tobago on how they run the Knowledge Cafe. Shot at KM World & Intranets, San Jose, November 2007.
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