When you outsource, you often need to share data, technology, procedures and
other materials. However, without successfully sharing knowledge, know-how,
best practice and lessons learnt, the costs that are saved by outsourcing can
be soon overcome by the costs of poor practice and repeated mistakes. In some
organisations, knowledge is not shared well in open plan offices where people
sit and work close to each other. How can they possibly share their know-how
well with people on the other side of the world, in a different time zone and
often speaking a different language?
This workshop is aimed at those who are or will be involved in outsourcing
(not only those with a knowledge management job function) and need to make sure
the right knowledge is shared and secure critical knowledge is kept within the
organisation.
Video: Apple Computer: 30 years of Apple
A video tribute to 30 great years of Apple Computer making insanely great products.
Media Information:
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David Gurteen
Giving a talk at the Graduate School of Bangkok University, January 2008.
I help people to share their knowledge; to learn from each other; to innovate and to work together effectively to make a difference!
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