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| The Gurteen Knowledge Website |
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Past Event
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Becoming an effective knowledge worker |
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Workshop Agenda: 11th May, 2006 Getting to know you Introductions & getting to know one another Overview of the workshop – what will you get out of it? In a fast changing world, to be creative and innovative we need to discover new ways of viewing the world and more appropriate ways of working together and doing business. Through our culture, educational and business lives, however, we have become conditioned to limit our perception and creativity. This workshop enables you as a knowledge worker or a manager to: Make your connections count – Knowledge networking In its simplest form, networking simply means making connections with other people. This can be for social, personal, professional, or business reasons. Knowledge networking however is about connecting with other people to share information, and knowledge - in other words to learn from each other. Importantly it is also about stimulating, motivating and supporting each other to turn that knowledge into action. Taking responsibility for your knowledge This session takes a look at the concept of personal knowledge management (PKM) or people centred knowledge management” as it is increasingly being called and builds a personal view of KM. Dare to share! A huge amount of discussion goes on in KM circles about “how do you make people share”. This discussion often focuses on the supposed need for management to reward and recognize knowledge sharing. Yes it helps if management makes it clear that knowledge sharing is part of everyone’s job and that it is an intrinsic part of what they are appraised on in their yearly assessment. But specifically singling out and rewarding knowledge sharing behaviours can be counter productive as people then share their knowledge for the reward and not for the intrinsic benefits of sharing. This subject is an emotive topic and people have diverse opinions but knowledge sharing is so hugely beneficial to the sharer that when recognized people are eager to share for the intrinsic rewards of doing a better job and not for the extrinsic bribes and coercion of management. The Knowledge Cafe A knowledge café is a simple means for a group of people to have an open, creative conversation on a topic of mutual interest to gain a deeper collective understanding of the subject and the issues involved. Learning before, during and after An after-action review (AAR) is a discussion of an event that enables the individuals involved to learn for themselves what happened, why it happened, what went well, what needs improvement and the lessons learnt. The spirit of an AAR is one of openness and learning - it is not about problem fixing or allocating blame. After-action reviews were originally developed and are extensively used by the US Army. This module introduces the concept of an AAR and teaches how to run them. Conversation & telling stories As knowledge workers we spend most of our time engaged in conversation. It is primarily through conversation that knowledge is exchanged and created. And it is through conversation that we receive the stimulus and motivation to act on our knowledge. Fundamentally, storytelling is about the telling of stories in organisations as a communication tool to help influence people and to share knowledge. Storytelling makes use or a number of techniques to engage, involve and inspire people, using everyday language. Storytelling however today is becoming one of the key ingredients to managing communications, education, training, and innovation. This session explores the central role of conversation in our everyday organisational lives and how we may influence people & better share our knowledge through storytelling. Blogging and other social tools This session looks at weblogs & knowledge-logs; their applications & business benefits & how you can create & use your own. It also looks briefly at other social tools such as RSS feeds, podcasts, social book marks, social networking platforms and wikis and how they can be used to better collaborate and work together. Summary & actionable insights Actionable insights are simply insights expressed as actions. As well as actions or things to do (TTDs) they are probably the most important items that can be taken away from this training course. This session briefly summarizes the day and asks the participants to review and clearly document their TTDs and to share their most insightful actionable insights with each other. The Facilitator: David Gurteen has over 30 years’ experience working in high technology industries and has worked as an independent consultant for the last decade. He is an avid networker, speaker, facilitator and coach and regularly presents on various aspects of knowledge management and personal learning. He is well known for his knowledge cafés that bring people together to have open conversations about subjects that matter. He is the founder of the Gurteen Knowledge Community - a global learning network of over 12,000 people in 138 countries. The community is for people who are committed to making a difference: people who wish to share and learn from each other and who strive to see the world differently, think differently and act differently.
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02:41 AM GDT |
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