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Past Event
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Double loop learning & KM: Breaking Through Performance Boundaries?Gurteen Knowledge Cafe with Ray Shaw (5 April 2006) |
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Date: Wednesday 5th April 2006 6:00pm - 8:30pm Please arrive at 6:00 or shortly after which will give you time to settle in and meet other people. The kcafe itself will not start until 6:30. If you are interested we will go for a drink in a local pub after the event. Host: Elayne Coakes Host Organization: Westminster Business School  Location Address Westminster Business School University of Westminster 35 Marylebone Road London NW1 5LS Room: CG79 Location Map: http://www.wmin.ac.uk/page-2171 Directions: The nearest Tube is Baker St. Wesminister University is almsost directly across the road on the south side of Maylebone Road. Just a few minutes walk. At the security reception ask for the Knowledge Cafe and they will direct you to the room. Quoting from Chris Argyris: “Most people define learning too narrowly as mere “problem-solving”, so they focus on identifying and correcting errors in the external environment. Solving problems is important. But if learning is to persist, managers and employees must also look inward. The need to reflect critically on their own behaviour, identify the ways they often inadvertently contribute to the organisation’s problems, and then change how they act.” To use his often quoted analogy: A person may be likened to a room thermostat, turning the heat on when the temperature falls below 21 degrees but seldom asking why they are ever set at 21 degrees in the first place. (Similarly, do chief execs, coaches etc, turn the heat on when performances fall below budget settings or expectations?) Can people and companies change the equivalent of their ‘settings’ and operate differently/better? What difference, for example, when the quality setting is 6 sigma? This evening’s knowledge café seeks to explore double-loop learning (leaving aside the matter of triple-loop learning!)and the contribution of KM. The sort of questions we’ll be asking include:
Facilitator: Ray Shaw Ray is a regular participant of Knowledge café. He was in international HR for a considerable number of years before establishing his own business which focusses upon expanding capacity for personal, team and company transformation resulting in step changes in performance. He has presented a number of papers at international conferences and co-authored a book entitled ‘Shifting the Patterns – Breaching the memetic codes of corporate performance’. If Price and Ray Shaw, 1998.
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05:25 PM GDT |
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