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| The Gurteen Knowledge Website |
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Gurteen Knowledge Conference
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Making Knowledge WorkA Gurteen Knowledge Conference |
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17 - 18 May, 2005, Novotel London West, Hammersmith, London, UK In addressing this question, the conference poses additional questions such as :
This is a conference with a difference:
Who should attend? This event is designed for absolutely anyone interested in knowledge management and working with knowledge – from newcomers to the field seeking an in-depth introduction, to experienced practitioners and consultants. Conference Programme The following speaker/facilitators are taking part: Keynote: Beyond the poverty of Yellow Pages and CoP: making KM a strategic tool with Dave Snowden, Director Cynefin Centre for Organizational Complexity
Too many attempts to justify funding for KM start up or continuation focus on arguing the case for KM per se or at a high level of abstraction against idealistic organizational goals, objectives and mission statements. Funding executives have been here too many times before and seen too many well meaning and well written proposals fail to deliver the anticipated benefit. Properly understood KM is about improving decision making and creating the conditions for innovation. The keynote presentation will provide an overview of the following subjects, and the workshop that follows will provide some hands on experience and practical coaching for those who want to take the ideas further.
with Victor Newman, former Chief Learning Officer, European Pfizer Research University
We either innovate or we die. The way we manage what we know about innovation or putting new ideas to work, is key to our continued survival and success. No business formula lasts forever. By the time the guru’s new book has been published, it’s obsolete. Within a year of implementation, your new metrics are delivering unintended outcomes. Rules are made to be broken. The question is: what are the new rules going to be, wouldn’t you rather invent them yourself instead of responding to them, and just what are you going to do about it? It’s a truism, that we probably know more than we can say, and that we don’t know what we know until some asks us a good question. Innovation Cafes are about asking questions to identify what works, now and turning it into usable knowledge for an immediate future. This opening innovation café workshop is designed to demonstrate a new kind of conversation that leads to documented, useable tactics in authentic language. Knowledge management: Wanted? Dead or alive? with Chris Collison, Author and former Director, Change & Knowledge Management at Centrica plc. With the help of real-life case studies, a practical tool and some unlikely props, you will explore which “generation” of knowledge management is living in your organizations, and work in groups to help each other through the growing pains. Knowledge in Space with Clive Holtham, Professor of Information Management at the CASS Business School and Angela Dove, Angela Dove Consulting
In recent years it has become increasingly recognized that space plays a crucial role in the creation and sharing of knowledge, unfortunately too often as a barrier rather than an accelerator. It has also become recognized that there are parallels between the roles of physical space and of virtual space, with the emergence in addition of interest in "emotional space". This session is not a conventional lecture or discussion. The aim much more is to get people thinking, interacting, overhearing and arguing. The aim is less to transmit knowledge than to generate interesting and stimulating thoughts. It involves a return to the classical method of "learning by walking about", and participants will need to work intensively during this session. Making Change Sustainable with Professor Leslie Johnson, Director of University of Greenwich Business School
How do we maintain momentum after implementation of a change initiative? It is not to keep going in a predefined line. What appears to be needed is a capacity to engage with complexity and this requires the notion of dynamic sustainability. The agenda of the new leader - it will be argued - is a value focused vision, a commitment to changing contexts at all levels, capacity building through networks, accountability and autonomy, deep learning, energizing, and leadership. In this session, these phrases will be explained and you will be invited to work in groups and explore how what you have learned over the whole conference can play a role in the new agenda of sustainability. From Fantasy to Fact : How to manage limiting beliefs that hinder personal growth with Mick Cope, Director, Wizoz We all have mental maps of the world that are deemed to be 'right'. We build these maps of ourselves and our environment based upon an array of data sources (reports, colleagues feedback, managers report etc). However, these mental maps can become distorted over time and what appears to be the truth or a correct decision one day might appear totally different on another day. This distortion can be almost imperceptible and is driven by many hidden factors. This session introduces a new tool caused the 'Fantasy Ladder'. This will help us understand how our personal maps become corrupted, what impact this alteration has on our personal performance and our ability to develop and manage collaborative relationships. Putting knowledge in context: thinking about the world in 2010 with Sheila Moorcroft, Research for Tomorrow, Today
Knowledge is critical to competing effectively: but the world we will be competing in, in 5, 10 or even 15 years time, will be very different. What new approaches to knowledge creation and knowledge management might be needed in future? Knowledge has a nasty habit of only being useful in certain contexts -- combined with knowledge from elsewhere, or within a specific time frame; used in a particular application; or when another development comes along to enable a new approach to a process or problem. Familiar situations for all of us, and key to our competitive capability. But what will that competitive environment be like in the future? What will our economy, markets and approaches to work be like? How might the changing competitive environment alter the way in which we develop, collect, use and disseminate knowledge?
During this session, working in small groups, we will identify and explore some of the key trends and developments that we as a group think will shape the business environment in 2010. Making our Conversations Productive with Jon Thorne, Director, Team Performance In our everyday business conversations we tend to focus on why new ideas will not work. We are judgemental and look for problems. We assume failure. A more powerful approach would be to have conversations around what is possible and on removing the barriers that prevent us from reaching those possibilities. The objective of this session is to practice some techniques that will: help you focus your conversations on the 'possible'; prevent your conversations dropping back into "thats a good idea but ..."; being side tracked into implementation detail and provide you with a statement of your own possibilities for change. Stimulating Connected Conversations Using Social Software with Lee Bryant, Director, Headshift
These days, the network *is* the application, and new forms of social software are getting better at supporting connected conversations within and between organizations. Innovation is proceeding faster than any single vendor can keep up with, and the focus is online services rather than traditional shrink-wrapped applications. Organizations who want to stimulate the knowledge "ecology" and improve the flow of connected conversations within the enterprise now have a great opportunity to leverage this collective effort to create a more effective knowledge sharing environment. This interactive session will provide a brief survey of current developments in social software and demonstrate how organizations can utilize a combination of small, connected tools, common standards and externally-hosted online services as a cheaper and more flexible alternative to traditional enterprise software. It will also demonstrate 'connected conversations in action' - suggesting ways of thinking about these tools and services that will help us feel more comfortable trying them out within our organizations. The Complex Nature of Story with Ron Donaldson, Senior Knowledge Ecologist, English Nature
Why have stories always been such a perfect way to share knowledge? How do we make sense of the fact that the emergent properties of a story circle (shared values, trust and a sense of belonging) are so much greater than the sum of the parts? How can we use these new insights to greatly enhance our change,
innovation and culture programmes? By comparing an ecosystem with knowledge in an organization, and using stories about our complex relationships with nature, this session will promote a more organic, nurturing and sustainable approach to 'making knowledge work'.
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08:58 PM GDT |